Brick, NJ Massage Chairs. Store + Showroom by appt. only — Local services in Brick Township

This is going to be a rather detailed review that will ultimately steer you towards making the right decision in purchasing what will probably be your first massage chair. Hang in there, read what I have to say, and I think you will feel very comfortable with your choice of where to shop...

I have always wanted a massage chair. It wasn't until my brother in North Carolina bought one used that I pursued the idea of getting one for myself. I didn't want to go the used route because, quite frankly, you don't know how many hours have been put in one of these chairs.

I started with Amazon. Many people buy chairs on Amazon without even trying them. I actually placed an order for a mid-tier massage chair that got phenomenal reviews. However, after placing my order, I did some further research on the delivery company and it had horrific reviews concerning its reliability. Within 10 minutes of placing the order, I canceled it.

My next step? For kicks and giggles, I went to Google and did a search for massage chair sellers in Monmouth County. This store came up in the search. I started reading reviews from customers and surprisingly, they were 100% positive across the board. I say "surprisingly" because that's quite an accomplishment to have so many 5-star reviews in both sales, delivery, and service. Brick is a 30-minute drive for me, but I had time on my hands that afternoon, I called to make an appointment, spoke with the store's owner, Nick, and was told I could simply walk in. I jumped in my car and within 30 minutes I was at the store.

First impressions are everything! I walked into this rather small showroom and was immediately greeted by Margo. She was very warm and friendly. I explained to her that I wanted a mid-tier massage chair -- one that wasn't built cheaply nor one that was outrageously expensive. I also told her I wanted an L-Track model.

There must have been at least 10 chairs on display that encompassed a wide-range of prices. Margo didn't try to upsell me. She was respectful to my budget and led me to three or four chairs that were in my price range. I sat in each chair for about 10 minutes each as Margo described the different functionalities that the particular brand offered.

Even when other customers came into the store, Margo did not abandon me. She actually divided her time between myself and the other couple who was there trying out different models. The whole store has a very "home-like" feel to it and I actually enjoyed just lying in different chairs getting the massage of my life.

Through the tryout process, Margo gave me an explanation of the build quality of these chairs.

Massage Chairs Inc. has its own brand of chair called "The Cradle." It's a really beautiful chair. Now mind you, I tried less expensive chairs that day which had more massage programs and fancier remotes. However, the smart side of my brain was working that day and it told me to invest my money wisely into a chair that has a metal assembly instead of hybrid plastic. The chair was a little above my budget, but Nick gave me a great deal which included white glove delivery.

Within two days, Nick and his crew delivered my chair. They not only put it together but hauled off all the cardboard and plastic that the chair was housed in. His crew was very friendly and having Nick there to oversee the delivery was an added bonus.

There is a lesson that I learned here...

Don't buy this kind of thing off of Amazon or any place where you can't be educated or even more so, don't have the opportunity to try before you buy. When I reflect upon what I had almost done and what I actually did, I feel so much better about my decision to visit an...

I bought the Luraco i7 massage chair from Nick at Massage Chair Inc. and I'm very happy I did. I've done a lot of research and visited many stores but the moment that I met Nick at his store I felt like this is the place I would like to do business with. There was no pressure or salesman pushing you to purchase or commit a deposit to buy. Nick had a great follow up, he answered all my questions and reassured me of the order, paperwork, delivery schedule and even the price was much better than other massage chair store or known internet stores who seem to be well-connected with the Luraco factory. Delivery was on time and service was awesome. Nick is very honest businessman and I appreciate how he conduct business with respect and takes his time with the customer. It was nice to know there are still places like that that don't just try to sell you that moment you arrive at the store :) I admire and appreciate this kind of treatment and service and I will not hesitate to refer my friends and customers to Nick. Thank you Nick for such a great experience, after all it takes time to make such decision in life and Nick understands that! All the best and success, Ethan.

My Review for Massage Chair, Inc Professional Services:

18 months ago, I purchased the Luraco i7 from Massage Chair, inc. and Nick has been great help in selecting & delivering the chair to my home in Natick, MA. I was impressed with the way Nick took his time and never pushed to purchase anything until I made my own decision and placed the order. I love and highly-value when people are honest and treat their clients with respect. So, three months ago I moved to a new house in Hopkinton, MA area, I was concerned about moving this expensive i7 chair using a moving company that could have easily damaged it and could not guarantee it will work after the move. I then called Nick to help and he offered his services to move the chair. To make the story short, Nick showed up on time after a long drive from NJ, with a special vehicle and his crew, disassembled the chair (even better method than Luraco recommends), gently moved the i7 chair to the new house and assembled it. We tested the chair as it was as new. The crew even wrapped the chair to make sure no dust will accumulate during the move and renovations. I was impressed and extremely happy with the service and friendly advice. I must say, Nick and his crew are professionals and they provided exceptional, high quality service especially even when it is far away from their store in NJ. Thank you Nick for the awesome work which I could not get anywhere else!!! All the...

I was nervous about ordering something that cost a lot of money from a place that is physically so far away from me (in case something happened or something was wrong with the product). Nick was so nice from the first conversation I had with him on the phone that when I was ready to order I knew I would be ordering from him. I ordered the Luraco i7 Plus for my husband for Christmas. I was worried about the timing. Nick would check in with me and give me updates on the order status and the delivery. Not sure what happened by the delivery company had the chair for a while but never contacted me about it. Nick was on it! The chair got delivered on time. He kept checking with me to make sure it was delivered. The company who delivered was very nice, professional and knowledgeable about the chair. The Luraco i7 Plus by the way was a great gift for my runner husband. He has used it almost everyday since Christmas and absolutely loves it. We have been very pleased with the purchase so far (have had it for 3 weeks). Now we don’t have a lot of experience with massage chairs. We have never owned one but have used the ones you see in public that you insert dollar bills into for a few minutes. My husband says this is by far MUCH better than those. I can’t tell you how impressed I was with Nick’s service. If I were to ever order another massage chair again, I would definitely...