I contacted this business to make 3 shirts for me which were to be a gift for my grandchildren as they are to be “big sister”. They told me that it would be 7-10 days I gave them an image I liked and they assured me that they could do that. So instead of ordering them online I decided to try and support this local business. Which was a HUGE mistake, the communication through the 10 days was very little through email. They sent me an image to approve which was not even close to what I had asked for but because of time frame I thought we would make it work, I asked if they could change color but of course no response so I thought ok let’s go with it. Did not hear from them so I emailed Friday they said they were going to have them done that day. I heard nothing from them so I called Monday they said they were done so I went to pick them up and they looked terrible the newborn was blurry the little sister image did not fit right on shirt. The customer service rep acted as she did not care and admitted they just did them that morning and it did not work. Very dissatisfied and truly regret not just ordering online. Customer service was terrible and no apologies were even given she acted as if she...
   Read moreThey are excellent to work with! The main screen printer has years of experience and is always keeping up with the latest technologies and clothing brands available. You can trust them when they lend suggestions for you or when you ask what will be best. They know their stuff! Color pairings, inks, fabrics, placements --they are the local experts to go to! The printing & embroidery work that they do lasts for YEARS. You can spot the quality and difference in the work that Cover Up does. Incredible. Not to mention that they have the best pricing & have options for online stores for your schools, teams etc. I'll never...
   Read moreWe've had great experiences when purchasing gear from Cover-up in the past, but hadn't left a review yet. This most recent purchase, I called them with a last minute need. It was a long shot to get accomplished, but the crew came through, made me feel like my small purchase was a priority, and even had it done quicker than I'd hoped. Thank...
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