Lower Bucks Hospital — Local services in Bristol Township

Lower Bucks Hospital SUCKS!!! Every time I come here it’s always SOMETHING! I don’t feel safe here at ALL. Today there’s a lot of crisis patients and there’s a young man who is suicidal here and he ran out earlier and stood in the middle of the street. Of course the guards laugh about it and say things like, “does he really think he’s going to get hit by a car when it’s raining and there’s no traffic out?” giggling and making jokes about it. The police brought the young man back and said, ”if he runs again just let him go.” Okay, so I am in the emergency room and I am on my way to the bathroom and he tries to run again. Two male security guards put their hands on him, and he asked to not be touched. They grab him with FORCE and try to escort him, they are being violent with him and so the patient spat on the gaurd. Now before any hate, it is 1000000% wrong for the young man to spit on the gaurd. 1000000% and it is gross and is assault. I am not excusing his behavior at all, BUT the staff should be trained to not react the way they did. I understand working at the hospital is a stressful job and a lot goes on. The male guard punched the young man in the stomach and punched his head into the ground and tried to make it so no one could see it. But oh no, not just I saw it, Bryan saw it too. It made everyone uneasy and uncomfortable and not feeling safe. Like I said before, I know how wrong it is for the young man to spit on people and that is not acceptable or right in any way, shape, or form but then again, he did ask to not be touched, and the cop said if he tries to run off just let him, although, I do not agree with that theory if he’s suicidal of course. This isn’t about self-defense. This is a suicidal young man who needs help and the guards are at work and should be trained to handle these kinds of situations properly. What about taking a step back to not use their hands and maybe just talk to him first? See what’s going on? See if he’s okay instead of triggering him. Then I tried to report it and they act like they have no one I can report it to. Every time I went to report something no one called me back. The last time I was here, I was in for crisis as well. I was greeted by an ignorant women who I told my problem to that I was suicidal and she just said, “okay, well you can come to the crisis center, okay? Okay bye” like what? Then I call a second time. Same thing. So I then spoke with a wonderful women who saved my life and she was the operator. The operator saved my life before the crisis could. I then come into the er and I was in the Er for crisis purposes and an older female nurse, white, brown hair, glasses and had one eye shut, yelled at me, threatened me and got an attitude with me because I said I would be more comfortable not putting on the safety suit she brought me. I was 21 years old and I don’t have to put that on if I don’t want to. What are they going to do? Undress me? So I told her I wasn’t comfortable and she goes “Okay that’s fine we’ll just file a 302 for her since she doesn’t want to put it on.” Like excuse me? You’re going to file a 302 on me because I don’t want to put on a suit? So I’m going to be 302’d because I’m uncomfortable wearing a see-though suit in front of male staff and I’m a sexual assault victim and don’t want to wear it. Then she had the nerve to go talk about me right in front of my face to the other nurses. Another nurse, young, blue eyes, blonde hair, and glasses, had an attitude with me as well. I brought in my meds which I have to take at a certain time and she came and took them away from me. The meds that I withdrawal off of if I don’t get and then I asked if I could speak to corporate and she says what for? I said not you. She walked off and talks about me to the other nurses right in front of me. Shame on these so called nurses that are supposed to be caregivers. This hospital is just hiring people and some of the workers are just there for the money. Please do a better job with the mentally...

Horrible I told him I was there because of my left knee is in chronic pain and that that is the most important thing. They're more worried about the little scuffle I got in and put words in my mail about a fight. They made up the time when it happened instead of asking me and I heard the guy say possible bar fight when I don't go to a bar ever and when I got x-rays done of my hand and elbow I said what about my left knee that I was more worried about that was in chronic pain. The lady said I don't see anything about that. So I said okay I'm leaving them so as I was walking out they said oh no you got to go to a different area to do the X-ray for your knee. So why didn't the other lady know about that so that means there's a lot of miscommunication don't know what they're doing and just because they're having a horrible day with the lady said to me when I asked her how was your day going. Don't take it out on me and put the wrong information in my chart. And then don't take X-rays of the most important thing that I told them about my chronic pain in my left knee let's take X-rays of my hand and my elbow that barely hurt instead of my left knee that's super swollen innocent chronic pain let's worry about the less important things. Not to mention every MRI I have gotten there the reports are very vague and don't have the details that they're supposed to have like the MRI of my right foot I had one done before and there was a heel spur but yet their MRI doesn't show one heel spurs don't go away. I tried to speak to Mike the MRI manager and after speaking to him once he just ignored me and never spoke to me again because I guess he doesn't really care if his MRI texts are putting the proper notes in for the MRI so when I bring the reports to my doctor he doesn't have the proper information to diagnose me. You should retrain your MRI text to make sure they write proper reports. They wonder why I don't show up for my MRI appointment. Not dimension all I hear is that they're 302 people all the time because that's how they make their money that's why you have that nice new shiny building for rehab because that's all I hear from people is that lower bucks Hospital 302 people all the time I hate the fact that the hospital cares more about making money then helping their patients. In the super fact one year nurses tells me she's having a horrible day all the crazy people coming in after 2:00 that's defamation of character because it's a little bit later in the day and people that are physically disabled don't sleep very well so they get there later when they have a problem that needs medical attention. Your emergency room is a joke you should have heard the guy at the front who is supposed to be security I guess when I asked him for a wheelchair he said I think they're around here somewhere what is his job he didn't do anything but tell me you got to go over there to check in after I stood there for a good 5 minutes so horrible. And I make sure I write bad reviews and share it with every social media out there I'll make sure no one ever...

If you or a loved one are in crisis and need care, avoid this hospital. Complete negligence. The nurses on the crisis floor are incompetent, mean and yell at their patients. Nurse sandy is unprofessional and has a horrific attitude. They treat their patients on that floor as if their opinions and questions do not matter and are dismissive, especially the psychiatrist Dr sinah. It is dirty, they do not clean properly on this floor as they should post COVID pandemic. The MA Davina has and will admit to you if you have a concern and bring it to managements attention that nothing will be done. She admitted that they only clean the common area once a week. The cushions where everyone sits are dirty and full of food crumbs and stains. They will bill you separately for providers that never actually even came in to talk to you. I was even told that a patient advocate would call me to talk to me about my concerns several times and no body ever did, so I guess the MA was right. Please please if you are in crisis and struggle with depression and anxiety do not go to this hospital. You will not leave feeling any better. I still am in shock I was yelled at by this nurse sandy in front of everyone for asking questions about a new medication they wanted to give me. I have horrible anxiety and was in crisis and am a patient who a lot of medications for my depression have not worked for me due to my body having bad side effects to everything. As it is MY BODY I have the right to ask as many questions as I’d like abo if what I am putting into my body. Just because I was a psych patient doesn’t mean I’m not allowed to question anything. I was there for feeling suicidal and extreame anxiety disorder and I’m being yelled at because this nurse sandy (who needs to retire) was in a bad mood and was stressed out and “worked too many days in a row”. There’s no excuse to treat ANYONE this way especially when you are a patient in distress. I don’t wanna hear excuses for anything. I want something DONE ABOUT MY EXPERIENCE!!!!! It’s not okay and I am still waiting for someone to call me about this a mo th and a half later. They make the psych patients feel if they ask questions they will “keep you longer” or write negative notes on you. I’m just sick and tired of healthcare workers these days being lazy and mean with an excuse of being “overworked” the hospitals these days don’t give a crap. They only care about money. Not your care. It’s a business. I am a healthcare worker my self and would NEVER treat a patient the way I was treated ever. I hope this hospital is shut down. Everyone that lives in the area knows this hospital...