GameStop — Local services in Bristol

There’s some new guy named Anthony that completely disrespected my friend, he said he’s the new manager for Bristol and southington which is sad because the last guy that was there cared about us customers and always helped me out. Anyways this Anthony guy, I heard him making jokes about my friend being in a wheelchair while we were just walking around minding our own business I see now why this pathetic company is going out of business. Sad that he’s still even employed there , really shows how much his district manager really cares. BTW he even said his DM’s name lol John Rezza! Might wanna do something about that before people start holding you accountable. It’s a real shame looks like this company drove out all the good workers and replaced them with a bunch of children that can’t even greet customers when they walk in. Hopefully the few other employees left in Bristol don’t go otherwise that store will definitely be closed soon. I’ve been a customer for 15 years, and now I...

I've had mixed experiences at this GameStop. The girl working on Sundays is great—friendly and helpful. However, my experience on the Monday after Labor Day with the young adult male who manages the store was quite disappointing. He's pushy and condescending, particularly when it comes to pushing the rewards membership. Even after I told him I wasn't interested and had heard the pitch before, he insisted on telling me about it anyway, saying "Well, I'm gonna tell you anyway!" This led to a confrontation where I threatened to leave and take my $100 purchase elsewhere, to which he finally relented when I started walking toward the door.

Given this experience, I would rather drive to Southington than deal with such pushy sales tactics here. It's surprising that they prioritize pushing memberships so aggressively, especially when they're risking losing regular customers and with more GameStop locations...

Went Into the store st 7:20pm, I ask for a hdmi 2.1 high-speed cable, and the front desk person doesn't seem to know what I'm talking about as he tells me the store doesn't carry those cables, I tell him the Xbox series x comes with those cables as so does the ps5, and that it be weird if the store doesn't carry those standard console cables. He then points me to the lower counter section stating that if we have any of those cables, that where they would be. I check and behold 2.1 high-speed hdmi cables. Unfortunately I needed longer ones so didn't purchase from you guys. Mind you this time from beginning and times during the conversation he was sitting on his phone. You guys really need to thoroughly interview these guys to know what a hdmi cable is in the...