Ocean State Job Lot — Local services in Bristol

As one of the last discount retailers in Bristol, OSJL serves its purpose. It's definitely a crowded maze of aisles, racks, and blockades in an obviously repurposed and barely renovated TJ Maxx location. The store design forces you to take a specific pattern, especially at first, which is frustrating if you need to run in and out fast. There's a fascinating inventory of goods from food and hba goods to small electronics to pet supplies to swimming pools and maintenance to toys to clothes and shoes and then there are the home and garden goods, which vary based on what's in stock (I have seen everything from dining room tables to patio sets to electric fireplaces to greenhouses and more). Everything varies there- which is a great thing because there is the thrill of finding an awesome deal, but also isn't because you have NO clue if you can go back a month later (or even a wk later) to rebuy something or buy something you saw while shopping but didn't yet buy. The staff isn't particularly helpful, but with everything changing so often, it's probably hard to be. They do a good job with hiring diversity as they hire disabled and elderly workers, as I see more disabled and elderly workers represented there than...

I called to check status on an order on 5/25/2023 and the store advised that the product arrived at the store, but was still on the truck as it was yet to be unloaded so I should check back the following week to see if the item was taken off of the truck. I called back on 6/1/2023 and the operator advised that the product is still in transit and immediately tried to hang up while I was trying to explain that I talked to someone who said it wasn't in transit and was at the local store the week prior. She then proceeded to assume a job as an actor and say "you are breaking up, sorry I can't hear you" so I advised that I have full service so there is no reason that my line should be breaking up. They then stayed on the line completely silent so I had to make the decision to hang up as I am sure in their policy they are not supposed to hang up on customers. Terrible...

Love this store. Came 30 miles to get the brand of dog pads I've used for years. This has been the only store I can find them in. Unfortunately the store that was close to me shut down about 4 years ago so for awhile I was out of luck and had to use inferior pads. They were advertised and yes I was willing to make the trip. I stock up. When I went last week I thought I was out of luck. The size I use was out of stock or so I thought. I asked if they had what I needed in stock. The employee who happened to be a manager told me if I could wait she would check the truck that just came in. So I waited and to my surprise she brought out cases !!. I bought 8 packs of 40. Thank you to the kind manager that I thought was a regular employee. She was so kind and obviously made my trip worth my while. Thank you...