CherryBerry — Local services in Broken Arrow

Wish I could give this place 0 stars, I’ve never been to this location before but I used to love the one in BA on Hillside Dr. My roommate went to go get us some froyos on 10/12, she did get there 5 minutes before 9 (closing time) but still. Mind you neither of us have been to Cherry Berry in years. She went to make her own cup of frozen yogurt and she saw that they only had 4-5 flavors of FROZEN YOGURT. Everything else was sorbets and gelato which is odd because I could’ve swore Cherry Berry was a frozen yogurt bar but that’s not the point. She went ahead and got the best sounding flavor and then proceeded to get the toppings. The toppings come out super fast so she got way more toppings than she even wanted. She then left her bowl at the cash register to be weighed and then went to make me a bowl and the woman working said “um ma’am we’re closed” and my roommate kindly let her know that she was aware, she was just trying to get another bowl real quick. The woman continued to say “we’re closed, you can’t do that, I SAID WE’RE CLOSED!!!!” My roommate decided the second cup wasn’t worth arguing with this extremely rude woman over so she just went back to the register to weigh her bowl and pay. The total came out to be almost $17 for a flavor she usually wouldn’t choose and 3/4 a bowl of toppings and my roommate said that she no longer wanted it and the woman said “well you can’t just have it for free so you have to pay for it” My roommate told her that she didn’t want the bowl at all because she had no intentions of spending almost $20 on one cup of froyo and that the worker could dispose of it. The woman working snapped back at her saying it doesn’t matter, that she filled the bowl with everything so now she MUST pay for it, that she couldn’t leave the store until it was paid for. My roommate tried to reason with her and then just decided she’d rather be out $17 than spend one more minute of her time talking to this spiteful woman. We’ve tried calling the store multiple times and their phone number on google just doesn’t work. Moral of the story is don’t go to Cherry Berry, they’re rude and hateful and it’s no longer a fun experience. Try Peachwave in Tulsa Hills, they have $3...

We came to visit 9/15. What a horrible experience. The older woman working was awful and just completely rude. Not just to me but other customers as well. Watching us and correcting everyone over tedious things that were not necessary. It’s the fact she was so rude and rolling her eyes. I had my little girls. I was trying to help one and quickly realized my other kiddo had reached up and overfilled her bowl and she immediately said I have to buy it. As I was getting toppings it always comes out too fast and I went to dump out the excess and she said I can’t do that and had to buy EVERYTHING that went into my bowl. Without argue I paid for everything but then I watched her bully other guests and it made me upset and felt it was very unprofessional and her rolling her eyes and hovering completely took away from what it was supposed to be for my kids and I….. fun. I’ve noticed also that there are hardly any flavors available to choose from. This will sadly be...

Worst experience of my life, absolutely disgusting. You need new management in this place and workers. The customer service is completely rude and not very good people. I miss cherry berry, how it used to be a year ago it was different. The workers were happy and nice and full of life. now this place is somewhere I don’t want to be, and won’t spend another of my dollar at. if there’s any worst ice cream place in Tulsa, it goes to this one. there was hair in my yogurt when it was coming out of the machine. The spoons look like they have all been touched and dropped on the ground and put back up again. Cherry berry more like scary berry. I won’t be back. This is horrible. I’m warning you all. GO TO PEACHWAVE!!! SO MUCH BETTER!!! YOULL THANK ME LATER!! THE OLD LADY ANX MANAGER LADY...