Smith Jewelry House-Diamonds — Local services in Brookhaven

This place is literally the reason why all small businesses are failing in today's society. There is only one person who can do anything and he's never there and when he is he moves slower then a 1930 John Deer tractor. The other ladies are incompetent as incompetent gets and don't know a single thing about jewelry or the jewelry catalog. I'd rather go to the Walmart jewelry section or a pawn shop before I'd even consider this place. Don't...

I went to Smith Jewelry because I believe in supporting local small businesses. The worker (a female in her mid-20s) who helped me was amiable and very professional. I was looking for a piece of jewelry for my girlfriend. The owner was very demeaning (a lady in her 60s +). I went into the store months later and had a similar experience. Everything is ordered from a catalog, and any work on jewelry, including appraisals, has to...

Placed an order and nobody followed through to let me know they didn’t place it or anything had went wrong. Then ridiculed me in the store when I said I was going to give them a bad review. The owner treated me like I was nobody and could talk to me any...