Spirit Halloween — Local services in Brooklyn Park

I’m giving this three stars mostly because they had a much larger selection of costumes than Party City, and the staff were friendly but unfortunately they were definitely understaffed. They store was a complete mess with nearly 1/3-1/2 of all the merchandise on the floors below where it would be hung. Very hard to find items you’re looking for if they’re buried underneath piles of items. I don’t fault the employees who were able to show up and they had a non-stop line that sometimes went as far back as half way through the store (on Oct. 28th which makes sense). The prices of many of the costumes seemed over priced for what you...

This location has failed to mention that the return cut off is the 17th of October even if you purchased the item yesterday. If there is a cut off date after the posted 14day return policy listed then it needs to be voiced by the person checking the customer out. I understand this is a high volume store but that does not excuse poor policy communication for product purchased at this store or any...

Edit: I couldn't edit my last statement. I went with my Lil niece. This was a fun place to take the kids for a quick mini haunted store. Although all the stores have the exact set up, others did not have all workable decorations/ monsters. So I took my niece to two different stores. If the company mixed each store with different horror layouts, that'll...