I have repeatedly had issues with this Target. I never thought I would write off a Target store- but this particular location seems to continually present the same problem time and again. Cashiers are AGGRESSIVE about Target cards. Once the self checkout lanes were created I was relieved that I would not have to deal with the pushy cashier when I was just getting dish soap.
However that wasn't the case- just as aggressive in the self checkout lane..
coming from having family at Target Corp Head Quarters - the "time share style" pitch is NOT NECESSARY!!!
My last straw was a visit to pick up a handful of items for dinner - I had a coupon for ground turkey and presented it to the cashier who informed me that I took "turkey burgers" instead of "ground turkey"- (however the items looked very similar in packaging and were in the same spot)- when alerted that my coupon was void, I asked the cashier if someone could bring the correct item to the register - - she looked at me and said "I can suspend your transaction; and you can come back after YOU make the exchange - but we won't do it for you" - (also I used to work for target and know that this is not the case) I declined and said forget it; I won't get the meat. I said this because I deal with an invisible illness; a connective tissue disorder that limits my mobility at times, I have severe arthritis and have had it since I was 6 years old- though on the outside I look "normal" - the truth is my joints are that of an 80 year old.. despite my 30 year old appearance .
After declining to purchase the meat (as the only reason I was buying it was because I had a coupon ) - the cashier proceeded then "shame" me as then the product would need to be "destroyed" and it was a waste of food.
Time came to pay and sure as Sunday she made a snarky toned comment on how "I saved all this money my coupons, why don't I have a target card?" I told her I didn't want one... she then proceeded to push the target debit card -finally I snapped and called out "why is it every time I come here I am harassed for a target card?" - I had spoken to management about this before- and was told that the cashiers are told to ask once and accept no..... once again this wasn't the case-
I went to the customer service and waited 15 minutes to speak to the LOD - who finally came and listened to my complaints and offered me a "free" pound of ground turkey. She confirmed that yes the cashier should have had someone exchange the meat for me, and apologized. I pointed out my invisible disability and the fact that it should never be assumed that a person is capable, when they ask for help (infact it took me all I could to even do the Target run)
I feel like for what it's worth my concerns were heard, but after complaining several times about The freaking "Red" card employee pushing aggressiveness - they heard but didn't listen.
Thankfully Amazon Prime Now delivers directly to my door and holds the...
Read moreWithout going into much detail, here’s a glimpse of my worst service ever. This was the closest to me since the one in Brooklyn Center closed down. Everything was good shopping there until a month or two ago. I tried to price match a baby item. The manager came with “security” and they were whispering to e/o. And said that they had too many scams. Which I understand! I even pulled up on my phone, showing steps by steps on Walmart app of where to find it. They were taking their sweet time, ignoring every word I said. Even have the guts to help another customer on the phone when I waited for them (15mins) with my son to get manager approval for this baby item. Their body language, service, and the way they were talking to me was just straight up rude. What kind of manager customer service was that! After 10 mins wasted of going no where bc they seemed so scare like i was going snatch their phones (yes, they were using this phones to look it up and not target device) to even show them how I found the price. I walked off and said what I had to say. Never will I step into this target ever again. Later on the evening I went to the one in coon rapids, the cashier gave better service and simply say we don’t price match “in store prices. Only online price.” It was the simple! Rude upper management and...
Read moreIt is clean. The customer service isn't the greatest I waited for a half hour to get a $6 item off the shelf to buy that I could not grab for myself as it had a security device on it after asking 2 employees and nothing I decided to just call the store from my cell phone got someone to help only for the employee to walk my $6 dollar item to the register to give to another employee who was just watching people in the self check out ring their items up that I am pretty sure cost more than $6. Finally I got a register and that employee scanned my item for me and said I'll go take the security device off while I pay for my item. Then I had to wait for her to get done ringing up the customer she had at another register not at self check out so not only did I wait forever to get it off the shelf just to pay for item I have not even touched yet but now I had to track her down to see where she went. I would understand if I was buying... oh maybe a...60 inch flat screen TV?? Online shopping is better even if I have to wait 2 days for delivery. Waste of part of my night off after work for 1 item, just a quick in and out I thought but far from that. I might shop there only if that is my last resort and I have no...
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