Fatty's Smoke/Hemp Shop — Local services in Bryan

I spend about $100 or more here each week. I came in and purchased an item the clerk Fabian recommended and within about 24 hours it stopped working (yes I tested in the store, it didn’t stop working until after almost a day of having it, but they were closed when it stopped working and closed before work, so I came immediately after). When researching, it says the battery is truly dead and that charging it won’t fix the issue. I came in about 3 hours past the 24 hour mark with the receipt and box and full item, and they refused to issue a refund or exchange. They lost a customer that spends a ton of money between their locations as proved by my 5star account. In addition, I recommend the clerks do research on the items they sell and not recommend an item that is actually not recommended when looking online due to the same faulty issue with the battery that I...

AWFUL!!! I bought a geek vape a week ago here and it continuously leaked. I also bought a disposable delta here as well 2 days ago and it did the same thing. I came in to resolve this and all they said was they could give a 10% discount??? I have bought many vapes from here and they almost every single one has leaked and been done in a week. Will definitely not be...

Bought two disposable tobacco vapes on Friday. One worked fine, the other was completely defective. Tried to simply exchange the defective product for one that worked properly. Was told that they don't do exchanges because people take advantage. That's not me, but I guess your policy is worth losing a...