This place was good to me until today. I experienced a horrible customer service from the lady cashier and JESUS the manager. A lady in front of me was trying to return her items and was calm about it until she was asked to leave for not stealing but returning an items she purchased rightfully. The lady cashier kept talking in between while the lady was talking to the manager UNPROFESSIONAL! I heard the cashier repeatedly telling the lady “You bought this on the July 11th today is July 17th we can’t return them” isn’t it supposed to be within 7 days???? And wasn’t the customer right on dot for the return to be honored? The lady cashier was A BIG MOUTH, you need to go easy lady! The manager belittled the lady so bad for something he could have rectified, that’s why you’re assigned the position as manager JESUS! You had one job, and you made it worse! What a sad scene. I got nervous myself thinking if tomorrow I come back to return something I purchased they will belittle me just like her. The owner needs to fire them both, cos you lost 2 customers at the same time. I’m never going...
Read moreHave gone to Howdys Bargain store in Buena Park 3 times, mention to one of the employees that most of the products didn't have prices, he said everything is a dollar, unless it has an orange sticker or posted price, so my last purchase was 20 stick deodorants, got home and checked receipt, the price was $1.49 and there was no orange sticker or posted price for the one's i bought, so went back, mention to Steve the manager, all he said Oh someone must have remove it, then i mention to him others didn't have prices, of course he didn't offer to give me credit for the products and didn't acknowledge that it was their mistake, so will not go back, will be going back to Dollar Tree store, will spend a little more for better customer service then pay more to liars, forgot to mention the place is so disorganized,they need to stop standing around and get the place organized, however they don't care as long as...
Read moreA very unique dollar and up bargain store. The inventory changes weekly, so don't judge the store by one visit. The store carries closeouts from Target and other stores and greatly reduced prices. They often have name brand food like cold cereal, candy, beverages, and soup. They have clothing, household goods, school supplies, gardening supplies, automobile supplies, drug store items like shampoo, dishes, glasses, ceramics, and so much more.
I would give a 5, but management is often not friendly or helpful. The...
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