Verizon Business Services — Local services in Burlington

I’ve been a loyal Verizon customer with two phones on my account, paying $240 a month. Recently, I purchased a new phone outright at Best Buy and used Smart Switch to transfer my data. Unfortunately, my texts and notes didn’t move over properly. I went to the Verizon store on Milwaukee Ave in Burlington for assistance, hoping for some guidance.

The woman working there, who is always monotone and emotionless, told me she’d charge $30 to answer my question and help with the issue. I find it ridiculous that as a loyal customer, I would have to pay extra for basic help, especially considering the significant monthly amount I already paid.  Customer service should be about supporting the people who trust you with their business. This experience was disappointing, and after her experience, I plan on switching to a different phone carrier because I don't want to always have to deal with someone so unpleasant. She's literally the only person who...

Nathan is a great salesman. Super professional and friendly, wants the best for his customers with the best product deals, he genuinely cares about his customers and makes sure they are satisfied with their service before they leave! Highly recommend this...

We just came in for 2 new lines and we're in and out in less than an hour with a discount on the accessories Abigail was very polite and...