O'Reilly Auto Parts — Local services in Caguas

Worst customer service in the area! Today I entered the new Caguas store around 4:50pm and nobody say hi or asked me if I needed something after walking around for maybe 10-15 minutes: All the staff were talking and joking with one of their friends by the entry door. I was looking to get some coolant and a header wrap but seems that I will do my business somewhere else that have a more attentive staff. And by the way all my friends and family will hear from my experience at that Caguas store so none will visit your shinning new store...

The staff helped me ,BIG WAY...KUDOS TO ALL OF THEM. From the clerks to supervisor, manager. I had a problem that I thought was impossible to solve, and they did solve it for me. Special thanks to Angel, Caguas ,PR store manager. They all went out of their way to help me. Glad O'Reillys came to PR. It was my favorite auto parts when I lived in Mississippi. THANKS TO ALL AGAIN. Making this store my "go...

Comercial guys are great but always busy and front counter won’t help comercial accounts before 6pm the guy in comercial busy as hell and like 5 people in the front just doing nothing . Every time I go I lose so much time the worst O’Reilly...