PetSmart — Local services in Caguas

🌟 Outstanding Veterinary Care and Service! 🌟

I had an incredible experience at this clinic. Dr. Aponte was absolutely amazing—knowledgeable, compassionate, and thorough in addressing my pet’s needs. I truly appreciated the care and professionalism shown throughout the entire visit.

A special thank-you to Yasira, Alesxa and Andrea, who were brilliant assistants. They went above and beyond to help me with a major problem, offering support, reassurance, and excellent teamwork alongside Dr. Aponte.

I’m extremely grateful for their dedication and outstanding service. I highly recommend this team to anyone looking for exceptional veterinary care! 🐾

Spike and I would like to Thank you all! Keep up the brilliant assistance you...

If I could give 0 stars I would. I took my dog in for a haircut(trim), bath and teeth cleaning. I had first made my appointment for 7am but they called me and changed it to 10am because “she can’t cut her hair because she’s double coated”. I explained to her that I know you can’t cut her hair, but they can trim the areas I posted so they’re clean and not raggedy. I go to my appointment at what was rescheduled for 10am and they take her in, we went over what they were going to do and everything is on a good standing. I come to pick her up around 2:30pm and she looks the same minus her ears! Seriously?! I called about 2 hours ago to express my disappointment and they hung up on me. $63 for teeth brushing, and a...

Store Manager at Caguas should be replaced. I asked him if he could price match a dog food from Petsmart online and he told me "no" because supposedly that is with a coupon.....WRONG! The good ole puertorrican negative unhelpful attitude strikes again. I went to the cashier to pay and asked her if she would honor the price match online and she said "yes" as long as I could show her the price online. The Manager should be counseled on how to deal with customers and...