Aaron's Rent To Own — Local services in Caledonia Charter Township

Terrible establishment. the people in there do not care about helping you. I've been paying over a year on a crappy laptop that constantly has problems, even after going in multiple times for service. because my job has sucked and I'm living on the poverty line its difficult some weeks to make payments. ive always been told "its ok, just call us when you can make it, we know you're good for it" so when I can't make it that week, I always try to pay half or do the next week when I get paid. and I always according to my bank statements, make those payments within about a week. but two half payments never got paid on the rest of unknown to and suddenly we get phone calls telling us we're always missing payments, we never pay on time blah blah. all these things that previously it seemed like they were working with us. in reality no. they were not at all. when I said that I thought we could get an extra week as needed no problem, I get told "your contract says you promised to pay at this exact time" at this point I realized what was going on here. they can have their laptop back LOL. avoid this branch...

Got a washer and dryer set from them. Originally ordered the GE brand and they brought Samsung to my house. Waited a year or more before they finally swapped it out for what I originally wanted. Now I’ve been having issues with the washing machine not wanting to spin out and drain properly. The washing machine just knocks really hard and then stops. Called the store on Wednesday 6/15/22 and spoke with someone concerning the issue. I was told I would get a call back. I never got a call back. I called back on Saturday 6/18/22 and was told that I would get a call back that same day or on Monday 6/20/22. It’s now Tuesday 6/21/22 and have yet to receive a call back to let me know anything as far as fixing or getting a replacement. I just keep getting the run around. They have awful customer service but I’m sure they will be on you if you don’t make a...

Worst experience I’ve had with a business. You cannot be late more than 24 hours of your payment from Aaron’s in Owosso Michigan if not they will start harassing your family with phone calls, text messages, emails and even pay you a visit with there work vehicle which by the way is a box truck. Talk about harassment, embarrassment and threatening to come into my home to take back something. I have never had this much embarrassment, harassment and disrespect from Aaron’s before until I shopped at this one. When you do answer the phone the associates are rude and demanding of the pay which again is very disrespectful. I recommend anyone looking to shop at this Aaron’s to proceed with caution and look elsewhere. If I get a response from this review from Aaron’s please do me a favor and give me the number to someone that will actually make a change...