F.D. Goodale Jeweler LLC — Local services in Camden

I DO NOT RECOMMEND THIS JEWELER! I wish I had the option to not give them a star at all. I had an issue where a prong on my engagement ring had caught on something and had lifted up and needed to be pushed back down to hold in my main diamond. The jeweler told me he was going to just replace all 4 prongs for me. Trusting his judgement, I agreed to the alterations. When I handed my ring over to the jeweler he looked at it and told me the design was wasteful because it has diamonds on the sides of the bands. He then continued to pass my ring around to the ladies working there to show them the design. I was told it would take a week to fix and that they'd give me a call.

Over a week later, I called to check on the status of my ring. I was told it hadn't even been looked at yet, but it would be done the next day. My first thought was, "okay this is a rush job, I hope the quality is nice." I was deeply disappointed.

I picked up my ring, and wanted to cry because of how POOR the quality was! First off, my ring was absolutely FILTHY, and I knew I didn't drop it off that way (See photo). Second, two of the four prongs were much larger than expected and didn't look good with the ring. The third prong was slightly smaller than the others, and the fourth prong was broken off and very sharp. I told the jeweler how upset I was with the quality of the ring and how this ring is very special to me. He didn't take the feedback well and after examining the ring he slammed it on the counter. I was shocked at his horrible professionalism and I told him I didn't appreciate him slamming my most prized possession down on the counter. He did offer to fix the issues, but I wouldn't let him work on it due to his poor professionalism. Now, I can't even wear my ring untilI find a reputable jeweler to redo my ring. My trust has...

Very Disappointed!!! Don't use for sizing!! I took my ring there because my in-laws had purchased items from there in the past. My beautiful emerald ring is destroyed. I wanted him to size it up and now it looks mangled. I can't believe he returns items to customers in that state and then proceeds to charge us for it. I called and the person was sorry and told me to bring it back and he would fix it. Why would I bring it back if you couldn't do it right the first time. Update: they did refund the money that was paid so I gave him back another star. Had the ring fixed by a...

Highly recommend going here! Mr. Goodale did an absolutely beautiful job with my wife’s wedding ring, he built it up from just a simple band and added a beautiful diamond and tipped all the prongs perfectly. He sized it and made it look brand new. He also restored my great grandmothers wedding band/jacket to match the ring I had built. It’s absolutely amazing and We couldn’t be happier with our experience here!! So thank you to Mr. Goodale, and also his staff for making our dreams come true with this ring! We appreciate every thing you’ve done to make...