Cakes By Keon — Local services in Candler-McAfee

If I could give a 0 I would!!!! I reached out to the business about a month ago for my wedding cake. When I spoke to the person and his business it was an older woman. She advised me basically that she couldn’t answer the questions that I had. I gave her my information and she advised me that someone will follow up with me remind you I was asking pretty much basic questions I do they offer cake tastings for wedding cakes, procedures, you know as far as like coming in how often or how in advanced does the order have to be kidding your groomsmen Cake does all these questions because my wedding is in November . Like a state she was not able to answer the questions had an attitude and was very rude and basically like me better when .. Like a state she was not able to answer the questions had a attitude and was very rude and basically if I asked me that someone will get back to me 3 to 4 weeks later had received a call hadn’t heard from anybody from the business from Cakes by Keon. I seen the business owner himself post a post on his Instagram page and if you read the post I was never nasty I was never rude. I just basically spoke on my experience and what I experience with dealing with the business at that time the business owner Sing apologetic and said hey, I apologize etc. come in and we can make things right for you well clearly that wasn’t his intentions and that’s deafly not what he meant because one of his other followers pretty much attacked me and said that that wasn’t her experience and she kept trying to compare her experience to my experience the older kids by Keahn chimes in and starts being nasty to me, says that I’m tripping and then says to me that I can’t be a business owner, because my business page is not attached to my personal private page on Instagram that remind you I do have kids, so my personal page on Instagram yes it’s private that sounds completely crazy to me because not everyone affiliates both of their personal and business pages . That’s my personal choice. However, he goes into attack me to say that oh I must not be a business this long, asking me for my business page etc. telling me that I didn’t have to get a cake from him but I could go to Kroger and get a cake. I find it to be so funny because at the end of the day the whole thing is, is that you as a business owner should’ve never chimed in an affiliate of yourself with that post when your other follower was addressing me or saying, anything to me, you should’ve stayed neutral, if anything and kept peace and instead you do the total opposite again as a business owner you disgust me and you should do better you should want...

Owner was extremely rude, customer service was the worst I’ve encountered in a long time. The elderly lady at the counter was wonderful but Mr. Keon definitely needs to humble himself because the old me would have definitely took it there with him, instead just took my money elsewhere.

Response to owner or whoever responded: Yes I did attempt to have a conversation with you and you would have definitely seen the dramatic hand movement and head waving as he’s speaking to me if you did watch the cameras. Someone had contacted him and had been in contact with his staff for a month who is coming to Atlanta from Chicago about 4 cakes they wanted to purchase, I was sent there to make deposits since his policy requires costume cake orders be placed in the store, instead of you listening you continued to cut me short when I was explaining what we needed to get clarification on. Even if you were in a rush the manner in which you address a customer as a business owner should be more professional than the behavior you displayed. As you can see in his response with all the extra punctuation( ????) his attitude sucks. But go off diva!

Unfortunately you don’t even know the person who you were making the cakes for definitely would have been a benefit to you more than you would to them, it’s plenty of bakers in Atlanta that were more than happy to complete the order, even at the last...

Yesterday was my child birthday, I wanted to take her to Heavenly cake's on flat shoals parkway but they weren't open yet. But I kept hearing "good views" so I thought, so the so called restaurant wasn't open 🤦🏽‍♀️ it's not even connected to the store🤦🏽‍♀️ the cake's and cupcakes were ok looking. I got 3 strawberry cupcakes they were $12.99 for that price I was shocked. So I get them because I figured maybe it's worth it, no it wasn't worth the $12.99😤😤 my child said it wasn't that good the cupcakes were dry and the icing wasn't that good either 😤🤦🏽‍♀️ she said I wish heavenly cake's were open. So no I will not be coming back, I wouldn't even tell or fake brag about this place, walking in I didn't feel welcome the cashier was really nasty acting the owner act like he didn't know what was going on🤦🏽‍♀️🤦🏽‍♀️ if you wanna try so great cake go to heavenly cake's on flat shoals parkway their cake's are the bomb 🙌🏽🙌🏽🙌🏽 the only reason why I didn't go there because they wasn't open 😞 but no I will not be coming back to keon cake's if I wanted a store bought cake I would've went to Kroger or a good Publix. If you want store bought cake for cheap go to the store if you want homemade Cake made from scratch 🙌🏽🙌🏽 go to heavenly cake's 🙌🏽🙌🏽🙌🏽 they not trying to break your pockets they're trying to make you feel like your...