My mother and her fiancé (a member of the church) booked there wedding at this facility and the church was not accommodating. My mother’s fiancé has been a member for over 15 years. I have been a member of a church and with membership to the church certain courtesies are extended to you. Especially if you put into the church, you give and they give back, otherwise what is the point of being a member. With that being said the way this church did a long standing member was disgusting. Everything was a tug of war, the church was booked and paid for before they decided to give a contract, contract came less than a week of the event, they was rushing the event, the contact person was more concerned with arguing instead of providing customer service, they did not want an flash photography for the wedding, you had to specifically specify if you wanted sound to be played for a wedding. Certain things should be self explanatory. Not at this establishment everything had to be specifically requested. Apparently the pastor doesn’t do rehearsal and also doesn’t ask bride and groom colors, doesn’t wear a robe (so he looks like a last minute stand in for pics instead of a planned entity), didn’t follow the intended program, and was in a rush to leave. Made their ceremony more about himself by not respecting their written wishes. Not sure if that was an ego thing. To top it off, 2 different people caught them (pastor on one occasion and pastor, coordinator, and musician) talking about the bride and groom. If this is what happens to a member I can only imagine how a person off the street is treated. Facility was ok but the customer service sucked. in my opinion, this whole situation could have been executed a lot better. I come from a customer service background and one best practice is to put forth what you can do instead of telling a person what they can not do. Weddings are already stressful and adding more stress should not be a part of the process. Reducing stress and providing your best service should be your top priority to your clients (because they are clients at the point they are paying to be there) They need to reevaluate how they do business and what is needed for a wedding when using...
Read moreI have been a member of this church for a while now and I tell everyone about this church. There is no way you can feel out of place here. It doesn't matter if you're gay, straight, young, old, black, white, purple, a judge or a prostitute. It doesn't matter how many times I've shown up to chuch, they're just happy I'm here now. And let's start back up where we left off. They understand that life is the journey and we're all just trying to make it. But let's make it together! We will accept you with open arms and Pastor Kenneth Samuels will teach you about God through life lessons to guide you to be the best person you can be. I appreciate this church on so many levels. They also have an open pantry to the needy all year round. Not mention the vest choir around!!!! Theres is plenty more this church has to offer the community and the world! But the best part is we just celebratrd our 30 year anniversary last month. With original members still in attendance. You don't get to 30 years without doing something right! This will be my church forever!
I want to thank my church for remaining so humble to the human spirit while guiding me to...
Read moreI first visited this church in Septembe r of 2004...I was very impressed and visited again the following week...I was BLESSED...i joined the church at the end of October of 2004.....This church has been my ROCK MY LIFE..I'm always BLESSED by Dr Kenneth L Samuel messages..somehow it ALWAYS ALWAYS GIVES ME A MESSAGE FROM GOD... However MY BEST FRIENDS ND MY FATHER PASSED AND DR SAMUEL AND REV MCALAPE has been so supportive and comforting words cannot express my gratitude and respect joy for this whole process . Rev McCalape from day 1[ONE] has been my rock ..I'M SO GRATEFUL TO GOD FOR THE...
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