Target is generally understaffed and the grocery section is frequently lacking the products that I'm looking for. I end up having to go to both Target and Publix to get what I need. My concern is the trend happing within the target stores. Many of them have rearranged the store and begun playing constant loud offensive music. This Target in Cape Coral (at Santa Barbara) is the worst. They essentially play rap/hip-hop music at maximum volume all the time. My wife and I have completely stopped going to this store. When you walk in it feels like you are being accosted, all you want to do is grab what you need and get out as soon as possible. I can certainly say we have spent less at target since this trend has started than ever before. We are also your key demographic, we are a small, middle age, middle-income family. So target doing these things is just shooting themselves in the foot. I hate Walmart but since Target has started making these changes I find myself going to Walmart more frequently.
Another thing that has been a point of contention between my family and Target is the cartwheel/target circle. It's infuriating that after you complete your shopping you have to go through and scan every single item in your cart before getting to checkout to see if anything has a coupon. We are already using a RedCard to pay, these coupon discounts should automatically be applied without the need to scan the individual items.
I hope Target can resolve these things and make it a pleasurable shopping experience again. For decades my family has been loyal target shoppers and some family members have even worked at target. These changes are certainly driving many customers, including my family, to...
Read moreThis is our go to target. It’s super close to our house and we visit all the time. Customer service is always super friendly and helpful, the store is always clean (except for the aisles being blocked for restocking all the time which can get annoying), and check out is always fast. However there is one HUGE issue with this target and his name is Vince. He is the most innappropraite employee I have EVER seen in any store and he is always in self checkout. I have talked to numerous people and all I have to say is “have you ever seen Vince” and they always finish my sentence “at target-he’s so creepy”. He only speaks to women. When I go in without my husband he always comes over and tries to talk to me. When my husband is with me he never comes over. I have witnesssed him tell teenage girls that he likes the shorts they are wearing. I have seen him chase women to the door to get a hug from them. I heard him say to a girl under the age of 10 “oh I remember you” and then shortly after said “I’m really good with girls”. I’ve heard him complain to women about being alone. I refuse to go to self checkout if I am alone-I would rather wait in an hour long line than go near Vince. I am to the point that i would rather go to a different target. We have told management about him before and they have done nothing about it. I guess when they get sued for sexual harassment they may reconsider having him at...
Read moreI had an absolutely horrible experience at this location. My husband and I approached the cashier to check out with our $300 purchase (not that the price matters), only to be completely ignored by the associate working. I placed our items on the conveyor belt, yet she didn’t acknowledge us or say a single word. The associate, a young white woman no older than 18, with black lipstick and heavy black makeup, appeared to be staring at her phone. She had to know we were there since we put items on the belt and even asked, “Are you open?” after standing there for two minutes. She replied with a dismissive “Yes” and went right back to looking at her phone. Mind you, the light for her register was on, indicating she was open. She was the only cashier available, and after being ignored for over three minutes with zero effort to assist us, we ended up taking our purchase off the belt and walking all the way to the back of the store to check out in another department. This level of customer service is unacceptable. Being completely disregarded and ignored by the only cashier present was frustrating and unprofessional. I will seriously reconsider shopping here in the future if this is how customers...
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