Standard quality service from this uBreakIFix. Before this company existed everywhere I took my technical devices to get them fixed, they ended up worse than they started. When I saw uBreakIFix advertised the first time, of course I was doubtful they could do anything. I started at a location in Virginia and I was incredibly pleased. They fixed my phone in a short amount of time for a reasonable price. Since then I always look for them. I was pleasantly surprised to find there was one in Florida and it was every bit as good as the ones I had used previously. These people know what they're doing. Sometimes they don't want to try to fix your phone if they think it's a lost cause and they will tell you the truth. While their prices have gone up a bit they are still the best place around if you need pretty much anything technical done to your phone. I have not tried to bring in a computer and I'm not sure if they work on them but I would guess they probably do. I will always look for a uBreakIFix If I need help. I highly recommend this company. I believe they have changed their name to Assurion and I'm not sure why, but they're still the same...
Read moreMy Dell desktop 'blew up' late one evening - suddenly no power although connected to a UPS. I checked obvious things - circuit breaker, wall receptacle, UPS. Connected a light to the receptacle. Everything except my PC was fine so I suspected a power supply issue in the PC. Called uBreakiFix as soon as they opened the next morning and spoke with Andrew - he said to bring it in. Dropped PC off and Andrew said he'd try to diagnose and call me in the afternoon. Since I rely heavily on using the PC, I called Andrew mid-afternoon. He had diagnosed the problem (bad CMOS battery) and was re-testing the PC to ensure the problem was solved. I was able to pick it up about 15 minutes later, during which time he also cleaned the inside of the PC which was covered in several years of dust. I found the service to be exemplary and Andrew's knowledge led to a quick solution at a very reasonable cost. I would not hesitate to recommend uBreakiFix to look after your...
Read moreFirst off I would like to say the person I initially dealt with was Kyle I believe that was his name. Absolutely great customer service. Seem to be very honest. They had to order the screen it took a few days. I got a message that it was in so I went to drop it off to get it fixed after making an appointment. When I arrived another person was there told me it could take 2 hours to fix it. My comment was you close at 7:00 will it be done his reply was it depends how busy we are. Why the hell did I make an appointment then. I elected not to leave my phone with this person. I brought it back on June 5th returned an hour and a half later and I believe the gentleman's name was Kyle that gave me the phone and was very professional. The other person not so much. If you can't give a customer a serious answer after they make an appointment you may not know what...
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