So I was just in the store to purchase a few items and one of them being chlorine tablets for the pool. Where i saw a really neat all inclusive chlorine tablet floater. It was supposed to last 4 weeks and then you purchase a new one. It was stocked with another just like it on the shelf where the listed tag which was labeled the same name "chlorine floater" as what is had in my hand priced for $7.59, which i thought sounded cheep, but for what it was i figured I'd couldn't be more than 14.99 or close to it. And I looked the shelf over and double checked to make sure the product names were the same. After we got up to pay the item rang up for 59.99!! Even after the clerk went and looked, there was no tag at all for the items except the one I saw which is where it was placed on the shelf. I suggested that the price be honored due to it being there mistake and they can simply fix it. But the clerk put it back on the shelf, in a empty priced location and said can't go that low. Then turned his back to us most likely to avoid my comments that moat places would honor the price and that's why places like this are loosing business to Walmart. And he wasn't creating a tag for the product. He went back to what he was doing before going to look at the shelf and see that I was correct . While a new woman cashed us out. I'm very disappointed and because every time im in there I see this same man working. Ill most likely not go back. And I use the store all the time. Best of luck to your future...
Read moreI called the store to see if my car key could be made there. The lady on the phone listened to my information, including what I needed (I just needed something to open the door, I didn't need the push locks and such). She told me that they could make the key there, as long as they had the blank in stock. I drove to Cape for that purpose. When I went back to the key part, I explained that I needed a door key only, without the buttons and the man told me they did not do that. As I tried to explain about the phone call he just continued to talk over me. They need better training among their staff. Because either the woman didn't know what she was talking about or the man just didn't want to take the time to look and listen to me. Either way, I will...
Read moreForget about the big box stores, they do not hold a candle to the bright light Elias Ace Hardware will cast on your project. I have been shopping at and Elias hardware store my entire life. They got their start in my home town of Cairo, Illinois where I grew up originally as the Elias True Value Family Center, where tons of wonderful childhood memories were made. The tradition continues today in Cape at Elias Ace Hardware, friendly, knowledgeable, courteous and overall just pleasant people work here and they always take the time to hear you out and then go the extra mile every time as if your project was their own. No better option exists! I personally...
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