We have done business with Velosity Electronics for many years now-both for our home computing/electronics and business needs. They have always proven to be knowledgeable and helpful in their field and driven by great customer service! Whether it's been a minor or major problem that this un-techie person needs help with, I have always been assisted with patience (sometimes ALOT!) and communication I can understand... I have never felt they have tried to "sell" me something just to make a buck. They offer suggestions, answer my questions and leave it at that. No high pressure. They truly are "home grown" and community minded. Even if I did find their prices higher than a big box store (which I have not), I would buy/service from Velosity because I know when I walk in the door they will know my name and truly care about my experience with them! I would highly...
Read moreI took my MacBook in to get serviced, which their website claims they do. Their website also states: "Don't take your computer to the 'geeks.' At Velocity, we don't need cute names and a funny car to get your device working the way it was meant to." I was told they could not work on my Mac due to it being a model newer than 2015 (I've never heard of a computer repair business only working on 10 yr/old Macs) and I was referred to Best Buy. 2 stars because the lady I talked to was respectful, but a little bit of transparency would be nice, especially since I was referred to the one place their website says not to go to. If you plan on stopping by Velocity I would recommend calling before you go in. I took my business down the street to STS Repair and it took them 4 minutes to order the part. I would not recommend visiting Velocity for...
Read moreVelosity is amazing!!! I had managed to make it just over 3 years with my phone before cracking the screen for the first time. I took it to Velosity to replace, and they asked if I wanted to replace the battery too while they were in there, because mine was starting to die faster, being that it was already 3+ years old. I agreed to replace the battery too. Fast forward 9 months, and the battery swelled inside, forcing the screen to separate from the phone...I was extremely worried my phone and it's contents would be damaged, so I rushed my phone to Velosity and told them what I suspected had happened. They could see it immediately, and since it had been less than a year since they replaced both, they warrantied both the battery and the screen and I didn't pay a cent! I am extremely grateful!! THANK YOU...
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