My first time stepping into a Family Leisure and will definitely be my last. After checking online to see hours open today before driving to the store, the website said closes at 7:00 pm. Walked in about 5 mins to 5 and was greeted with a “we close at 5”. I said I checked the website and nothing mentioned about closing at 5:00 pm for Memorial Day. There were about 10 people standing around and the one who talked to me had a backpack on with one foot out the door. I understand that it’s a Holiday, but instead of a “yah, corporate missed our website and a “didn’t you see a sign on the door when you walked in” while walking me out the door instead of a “sorry, we would love for you to come back and we could show you around would have been nice. I jokingly said “i guess you guys don’t want to make any money and was replied back with a “I’ve been here since 9 am” from the guy with the backpack on. It just didn’t sit right with me. I work in sales myself and have been for over 15 years and would never treat a customer like that. I didn’t expect them to stay open any longer, but the way we were treated wasn’t a place I’ll be giving my money to or ever sitting...
Read moreWalked in and 7 sales reps setting in a circle. Not one got up to help us, and we never been there before. I was looking for a product for my pool and had to find myself. Then looked at hot tubs, but if you don't want to get up to help....I guess you lost a sale. And yes it was at carmel because we went there by mistake we usually go to Mt comfort. And yes differently more then 2...
Read moreWelcome to Carmel Family Leisure! We were lucky enough to be at the grand opening and this place is amazing. The show room is beautiful and the selection is amazing. If you can’t find exactly what you are looking for they have live TV monitor's of their main store so you can see a larger selection. The staff is extremely friendly, helpful and extremely knowledgeable about...
Read more