Pana Donut Coffee & Boba Tea — Restaurant in Carmel

Bad service. Ordered a Strawberry Banana Smoothie along with 2 breakfast sandwiches and a half dozen donuts and even gave a tip. The smoothie came out and I immediately noticed it tasted very different than the last time I had gotten one. I realized they had both real fruit smoothies and smoothie slushes and both types come in Strawberry Banana. I asked the guy behind the counter which one he made me and he said the slush one. I told him I wanted the real fruit one and he said well I rang you up for the smoothie slush and told me I’d have to pay for another real fruit smoothie to get what I wanted. I went ahead and paid for another real fruit smoothie and tossed the slush one out. I was surprised he didn’t just offer to make me a complementary one considering he didn’t even ask which type I wanted when he rang me up, why just assume I wanted the smoothie slush? And why call them both smoothies? We also asked if they had any plastic knives so we could cut the donuts in half for our toddlers and they didn’t even have any, I find that pretty surprising. Will go to...

I was so excited to have another donut and boba tea place opening up in Carmel because the choices here are limited. They have done such a wonderful job with the space. It is open and inviting with lots of natural light. I got a Boston Cream donut. The dough was light and airy and tasted very fresh just as you want a donut to be. The filling was the perfect amount and you got some with every bite. The chocolate on top wasn’t too sweet. This will be my new go to donut stop. The milk tea wasn’t overly sweet and the boba was chewy and fresh which was very welcoming because I’ve tried other boba places where the boba was either under cooked or old. This was perfect. I will definitely...

Saw that this was finally opened and decided to go try them out. I remember when this place used to be a drive up dry cleaner so it’s obvious that the parking lot it’s still set up unusually. The interior is clean and spacious and you can’t really tell that this place was anything other than a doughnut shop. I ordered a regular glazed, an apple fritter, and an old fashioned doughnut along with a latte. The staff was extremely friendly and answered my questions when I asked what was popular. The doughnuts themselves were on point and perfectly done. The coffee was strong and unpretentious. I’m excited to have this in the...