Target — Local services in Carson City

Subject: Formal Complaint Regarding Gift Card Issue at Target on Topsy Lane - Manager Sierra

Dear Target Customer Service,

I am writing to formally address a significant issue I experienced at your Topsy Lane location regarding the purchase of gift cards. Upon purchasing a gift card, I discovered that the funds were not loaded onto the card despite having my receipt as proof of purchase.

When I returned to the store to resolve the issue, the staff informed me that they could not assist and directed me to contact an 800 number. Unfortunately, the representatives at the 800 number were also unable to resolve the issue, leaving me with no solution and no access to the funds I had already paid for.

This situation is extremely frustrating and unacceptable, as it reflects poorly on Target’s commitment to customer service and product reliability. I kindly request the following: A resolution to this issue, including the immediate activation or refund of the funds for the gift card. An investigation into the processes at the Topsy Lane location to prevent similar occurrences in the future. Clear communication regarding steps customers should take in such situations, as the current system seems inadequate.

I have attached a copy of my receipt for reference. Please respond promptly, as this matter requires immediate attention.

Thank you for addressing this issue. I look forward to your...

I used to love Target,, it was a cool place to go when you had a little bit extra money to spend (as Target is known to be a bit more expensive) I even got a job there as a sales floor employee, I was told I would be selling items to customers which is what I really wanted to do.... but they lied, pretty much as a "Sales Floor Employee" you are scheduled to work in a certain section, and all you do for your entire shift is straighten items, that's it!! I decided it wasn't for me, and parted ways but this Target in particular is horrible in a lot of ways, for instance, there is not a lot of choices in women's shoes, the clothes for children are just thrown around and messy, the cashiers up front are okay for the most part but the front end manager Ruthie is a mean person, she is rude to her employees and customers. I usually pick to go to Walmart for purchases unless I have to go to Target, but most of the time I choose to go out of my way and go to Reno and go to a Target up that way, because the Carson Valley one is horrible! Not a good experience...

I just moved to Carson City Nevada and I've only found one target. I was pretty happy to see one kinda close-ish to my home, and with the baby sale going on right now I wanted to stock up. I was looking forward to my Starbucks treat too. When I walked inside it was like the store target forgot about! it was old and run down looking. still had the neon lights on the walls and old color coded department signs. and a snack bar with all the lights turned off no employees in sight. NO STARBUCKS : ( I've never been to one with out a Starbucks. the dollar spot was tiny with hardly any stock. and there was like no shoppers in it i think i only saw like 6 people shopping. next to none clearance. this store was horrible compared to my beautiful store in southern California. maybe I'll check out reno to see if they have a...