Staples — Local services in Carson

I just went to print a photo on white board which I used to do many a times in the past.

I have emailed the picture to the given email address and waited in the line.

This is just to print 10 pcs of thIs on the white board.

There were two staff at the time a lady and a young male and the female staff said that she cant do my printing job iuntil tomorrow since there were no one there to work yesterday (06/27/2025) and she needed to catch up with the work.

It is intersting how they were accepting jobs yesterday when there were no one to work. Lol.

I told her that I can wait a little as I have the game tomorrow and I have done this several times within 10-15 minutes in the past.

She said she cant help.

Very dissapointed to have this type of a customer service while having two staff on duty and can't be able to a complete a simple printing job like mine at the same time. Especially having all the papers stacked,printers etc.

And I went to the UPS store on Carson St and got the job done...

The associate I spoke to on the phone was condescending. I asked if my print order was able to be done before 6 pm, and was rudely told that wasn't possible and that I should've had paid for the express fee if I wanted it quicker. I understood that, I was simply asking. I wasn't demanding or entitled.

Then, when I informed him I would place another order and pay for the express fee, he said that would just 'confuse' them, again in a rude tone. What really did it for me was when he went off on me for asking if I could cancel my first order. He claimed he wasn't in front of a computer and had no idea what to do, as if I was supposed to know that. I assumed customer service knew what to do....

The only reason I'm giving two stars is for the awesome associate at the printing section. She was friendly and professional when I came to pick up my express order, even helped me with the cancellation of my...

Man, I am so unhappy. Came here to make business cards and I spoke with the blonde lady at the printing area. I asked how does the process work, she told me to grab a business card, send my file and follow directions on it. I did I sent the file, they gave me a code, I walked up to printer and spent $40 printing. Well it didn’t print business cards. I went to her and she said all business cards are printed through her, not the self printer. Why didn’t you tell me that before when I asked about the process? Instead of telling me to just grab a business card. Her lack of communication made me lose out on $40. Then she wants to help me print the cards correctly!? No thank you, not going to waste $100 because of your poor communication skills to begin with. Do better, when customers need help, help them and come up and...