As a local business, I try to always use local business when I can. But here in Cartersville, some just make it hard with limited hours, limited selection, and high prices. I needed a washer and dryer today. Most of the big box stores just have display models and you order and get delivery a week or two later. When I asked friends who has stuff in stock to pick up, Sam Franklin's was recommended. I was very happy to see they opened 8:30am the day after Thanksgiving and they accommodated my need for a washer dryer today, even delivering and installing ( which I figured I would have to handle myself with such short notice). I am now a fan and will definitely be a repeat customer. Oh, and price... Competitive, and actually a better price than most had on...
   Read moreHaving recently moved to Cartersville and bought a home, we needed a washer and dryer. Thinking that we would start locally, then move on to the bigger box stores, we started here. This is a well-established business, in downtown Cartersville. The down home feeling upon entering, friendly, knowledgeable, no pressure staff all combined to put us at ease. After picking out units, they matched Home Depot's sale price, and quoted us a price for delivery, parts, set up, and operational checks for both units. Outstanding sales, atmosphere, and reputation. We couldn't have had a more pleasant experience anywhere else. Thank you for helping us make an informed decision. We certainly recommend Sam Franklin's to anyone looking for home furnishings, ...
   Read moreI'm happy to share my experience at Sam Franklin's store in Cartersville, GA. It exceeded all expectations, yet I knew it would! I made a major appliance purchase on Tuesday and on Wednesday it was professionally installed in my kitchen. The personal assistance and attention to detail in making my selection, the hassle-free arrangements for delivery and installation and the final on-premise operation and testing was totally customer focused. Sam Franklin's far and away beats the "Supercenter Stores" on Customer Service and I look forward to having them meet any service issues on this appliance! "Big Box" stores don't offer that!! Thank you...
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