GameStop — Local services in Castle Hills

Had to ho to Another Game Stop because my local one near me (Austin Hwy) have been adding extra charges to our bill without asking, didn't honor our Pro Monthly Discount, always want to sell New Games. ALL IS GOOD BUT I'M THE CUSTOMER. I'm a parent in the Pademic we're in why would you make changes for me, probably others too, it's still my preference there games so I would think you would not sell me a damaged CD, but y'all did/do I have experience this twice and the games we're $39.99 plus, then took it back 2-3days later then gave me $9-10 for it. Now what is wrong with this picture. ABUSING THE PROGRAM. I DID GET 800 # TO DO MORE COMPLAINING YOUR PLAYING THE GAME RETURN PROGRAM FOR YOUR GAIN. Austin Hwy location won't have to worry about us no...

Whenever I go there it's usually great. Was there about 10 mins ago. First time buying Nintendo eshop cards. Wanted to purchase a game on the eshop for 19.99 so I bought 20 dollars worth in eshop cards. Ask the guy if eshop charges tax for purchases, then I'd have to buy 30 dollars worth. He said he would check. Didn't check, just ask his coworker if she knew. The coworker was talking with someone else about random stuff, and just said "No, I don't think so." Maybe she didn't even stop to think about it. Came home, downloaded the credit, checkout for the game I wanted...they charge tax. It's a little thing, but yeah I'm still pretty pissed. They didn't have the decency to confirm or actually say...

I would like to leave more than 3 stars but a couple of things have happened. Last Thursday I ordered a pre-owned PS4 slim from the shop because I was told buy one of the employees “I have some in stock at the warehouse”. I took the chance and I went along and purchased the pre-owned PS4 slim, even paid $10 for faster shipping. I just got the PS4 console today at 1:40, but it’s also NOT the PS4 I ordered. I ordered a slim and got a gen 1, and I also got the wrong charger cable. It came with a ps5 controller cable. I’ll cut my losses and keep the gen4, but I am a...