LOFT Outlet — Local services in Castle Rock

The older ladies that work at this store are noticeably racist. I have shopped at this store for well over 10 years and they are no longer friendly here. There is a noticeable difference in how non white customers are treated. Also they no longer give discounts to disabled veterans. When I tried to get a discount I was told that it is only for retired or active duty military. In the past it was never an issue as long as I supplied my ID. The older lady had the audacity to ask me if I could get on base with my ID. As if that was any of her business. Also I don’t know who is ordering the clothes for the store but the...

Please teach your employees basic manners and to not show racial discrimination. I picked a shirt from the clearance section which had no price tag to it, when I happened to ask this old lady at the counter, she just smirked at me saying it’s full price. When I told her it was in the clearance section and so only I asked her if it was full price, she was extremely mean and rude to me. She was polite and nice to the woman standing behind me though. Is this because I’m brown and the other...

My mom & I love to shop here together every so often, but we noticed the prices on clothing appeared to have gone up. Good quality, but nowadays you can find the same exact thing online for 1/2 the price. I mean $80 for a summer tank as we’re entering fall…? At that point, it should be discounted. Customer service is also hit or miss...