T.J. Maxx — Local services in Cedar City

I have two starts instead of one because their products are a decent value; however, their customer service is awful. Buyer beware!!! I got a gift card from TJ Maxx for my wife's birthday. Turns out that, although my wife likes to shop at TJ Maxx, she really wanted a gift card from a hobby store. TJ Maxx employees and manager tood me they have no way of refunding gift cards. Talk about cop-outs!!! So, i called their customer service and spoke with a representative, who i was connected to through selecting the "gift card" dept. He said he couldn't help me and transfered me to "someone who dealt with gift cards". That person turned out to be with Synchrony Bank. That person told me she couldn't help me so she transfered me back to the TJ Maxx gift card dept!!! What an awdul experience! Basically, TJ Maxx has robbed me of a good sum of money. You can't trust them to do the right thing by you. They've lost our business for good. I hope they go out of business and are replaced by a company that treats...

This TJ Maxx is always clean and well organized. The staff are so helpful and respectful. They have a really great selection and seriously keep their shelves so stocked – it’s amazing! I’ve gone in several times for returns and each time has been a pleasant experience, which is hard to find these days. I really appreciate the staff working so hard to keep this store so clean and provide a wonderful shopping experience for their customers. When you first walk in the door, there is always a cute little display of goods that are current with the season or the next holiday coming up. You also always get greeted by a staff upon entry and it really helps the customer feel seen and important. I highly recommend anyone to shop at this TJ Maxx! I truly hope your buying experience was as...

Unfortunately I was just treated badly by an employee. I go in regularly and have never had issues with anyone. In fact, usually people are very kind. I tried to put an item on hold and and he wouldn’t let me, when I tried to give him the items I wasn’t purchasing he almost wouldn’t take them. Then scoffed when he did. I was in line, but got out of line because they were very short staffed at the front and I had already waited in line for a while. Generally employees will walk up and ask if you need anything, like a cart..and some of those times I have had them put things on hold for me, no problem. (And not...