I was surprised at the level of service at this place. It's beautiful and has many intriguing options on the menu...
However, reality is much different. The two girls were engaged in a lively conversation yet seemed to be annoyed someone walked in possibly at an inconvenient moment during their conversation. One of the girls decides to take my order, but says nothing, just stares, the two making eye contact with each other the whole time as I asked about a few items. Was I an intruder? Or a customer?
I ordered waffles with blueberries just to be done and out. She had never asked whether I would stay or go, when the food was ready, it was tied up very tight, so I knew it was to go. Being hungry, I chose to stay. I opened the plastic box to find a very small waffle, and a few blueberries, which were completely frozen. When I say frozen, there was no exaggeration.
I've never been so surprised since having cold oatmeal at Grandma's house. I ate the lone waffle in less than a minute, but felt sorry for the blueberries which made their way to the trash can.
I literally just ran to get another breakfast at a shop with warm, delicious savory donuts for a real good price. Experiences are great...
Read moreThe food here is always good. However, I am always slightly annoyed with the service. It always takes a while, which usually I am fine with, except for today. I walked in and the two teenagers working at the counter were cuddling and barely noticed me walking up to order. Then throughout me ordering the guy kept showing the girl stuff on his phone. She was very distracted and I kept having to repeat myself to make sure she got it. When I’d repeat myself she’d roll her eyes and then keep looking at the guy and his phone. If the food wasn’t good I wouldn’t keep coming. Hopefully next time their workers can be more professional and keep their phones and relationship out of the workplace.
Update: I was having a rough day and misread the situation. The guy went out of his way to find my social media, messaged me, apologized and offered to pay for a free bowl. I appreciate them being so willing to fix the situation. Fixing my review...
Read moreI usually love this place the food is fabulous and it's affordable that being said they get five stars for that this 3 * and should be less is for the non compliance in food retail businesses the wearing of n95 or cloth face mask while working right now during the covid-19 directives here in southwest Utah. I work in the food retail business and I tried to send business to every place that is struggling like we are and to have been told it it's not personable therefore we're not going to wear them is not right they didn't have any social distancing they didn't have the tables marked off they had a lot of soft furniture that does contract and can potentially carry the virus I will not go back in there for a while and it's sad because I do love their food hopefully they'll get on the compliance so that they don't get shut down because it is a really cool place it's healthy and it's better than anything in the Cedar City...
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