Planet K Texas - Cedar Park — Local services in Cedar Park

The girl working behind the counter with fake red hair and glasses is not very good at customer service. First off, she totally dissuaded me from a $70 silicone product, falsely claiming that “over time silicone gets little cuts in it” that renders the product unusable. This is actually completely untrue and not good for business to be making false claims about your inventory especially when customers show an interest in buying said product. Second, she instead pressured me to buy a glass piece, and when I expressed concern about how glass is expensive and breaks often, she replied by saying, “glass was meant to be broken!” ….seriously? Why don’t you just say that money was meant to be wasted? Equally effective sales tactic. Here’s a tip, next time I say I want a silicone product, show me a dang silicone product without injecting your unqualified opinion...

I love this place in Cedar Park. Has a bit of everything. Everyone that works there is super chill and helpful, and it’s no judgement zone which is nice. There is also a beautiful blond girl working there that is especially helpful. Every time she is working I’m shocked by how beautiful she is. If I was younger I’d find a reason to hang out there so I could get to know her. She is captivating! Usually girls that look like her are super stuck up, but she is just super helpful. Her energy is...

While the CS is great and they do manage to to do a great job if you have any questions regarding merch. However after purchasing nearly a dozen items whether they break stop working or just plain suck, the managers there could care less. When I walk into a store with something I got that stopped working within the same week I expect some store credit at the very least. They would help me with a discount a replacement, or even try to fix it so yeah I would say overall experience was...