KFC — Restaurant in Cedar Rapids

I went there to our KFC on Center Point Road in Cedar Rapids Iowa on September 7th 2018. I ordered an item that came to $5.35. the kid ran my card and said it came back declined, I told him that's not possible, so he ran it through two more times and it came back declined. I told him I was going to go around the corner and get a hold of my bank. I first checked my balance and there was more than enough money to pay for the food. I contacted my bank and they said that it was approved on there and that it was KFC chip reader machine that wasn't working properly. So, I came back around to the window and let them know what my bank said and the manager came to the window and said that they've not had any problems all day with any credit cards or debit cards going through. I want to give the drink back because they gave it to me before the debit card was inserted and the kid told me to keep it. So when I came back around and let the manager know what my bank said that's what he said that they've not had any problems all day. I handed him the drink back and he told me know to keep it and I told him no I did not want it. I then proceeded to go to the grocery store where I spent over $25 and had no problem with my card being approved. I then called the manager and let him know that my card went through at the store. I didn't appreciate how the manager spoke to me. We've had problems with this KFC a few other times. it's gotten to the point where we don't want to visit that KFC anymore. If I could, I wouldn't give him any kind of star. So don't visit this KFC at the location I...

Worst experience ever..20mins until our order was taken and then we were asked to pull around to side of building andnproceeses to wait another 20mins...as were 2 other vehicles sitting and waiting for their food as well. Food finally came out and was given to car ahead of us instead of us..the girl then proceeded to go back to the other car and ask them for our food back which had already been taken out of bag and handled by strangers..they repacked our order and came and gave it to us. As if the almost hour long wait in a fast food drive thru and our food being given to the wrong customers and being handled by everyone wasn't bad enough one of the meals was cold and a 3pc chicken strip meal came out with 2 tiny half sized strips and a weird fried batter thing not cool for the $11 or so we paid for it. Paid $59 left feeling robbed....horrible wait time below par food ..not sure what's going on at this location but thisbisbthe 2nd time in a row (prior visit was in the fall) thought that time was probably a fluke but was Obviously wrong...horrible experience will not be going back to this...

TLDR: The gas station in the corner has way better chicken at a much better price...

KFC has really gone down hill... The whole experience has been a consistent disaster the last couple of times. I usually hold negative reviews back, but I feel this one is warranted.

The previous time they messed up the order and I only got eight pieces when I paid for 12, but I noticed when I got home and I let it slide.

This time, I checked and the pieces not only looked old but most of them were super miniscule except for two pieces at the top.

The manager took my payment and then someone else handed the order, so I pulled aside to check and when I saw the order, I came inside and asked if he could do something about it, and he said he could not exchange any part of it, I explained that the last time they had also messed up the order and that they were going to probably lose customers over things like this. And I only few times of my life I've seen the expression of someone care even less than the...