Smartech Center Point — Local services in Center Point

Very Professional and polite people. However when it comes to certain brand or an expensive phone being fixed properly they will hold no accountability when they damage them in the repair process. I had an IPhone 11 that had been shattered on the back for a while. However, it was working well. Since I was not financially able get the cracks fixed I continued to use it. When I did get some money in hand I considered this store. I took the phone to them trusting them that it would be in good hands. I was horribly wrong. The job was done rough at first, the back screen was lifting and my phone started restarting by itself shortly after. They told me to update it and reset it and it wouldn’t even stay on long before restarting for me to do any of those things. The second time I went back it was very nice however I have many statements from several other phone fixing business that you have to take apart the entire phone in order for the back screen to be fixed. I myself went back to Smart Tech and they showed me how they laser it off. I then asked could it not harm the software on the back for my phone to be all of a sudden restarting by itself. They basically put in a nutshell they did nothing to the software and the laser could never harm the software. Me being frustrated with a phone that I am still paying off and now it doesn’t function. It only has an expensive cover on the back with additional things going wrong with it. So, I sent my dad to go back. Because at some point I felt intimidated by them appearing to want to keep brushing me off without compensation. Mind you they never disclosed a policy to me in writing or otherwise. The story changed with him a little they said they could not do nothing and that it is something that I could have done. What could I have possibly done to the phone considering it was only cracked but working. Then you all get it to repair and nothings working or functioning right afterwards. I have went to these people several time for them to tell me they cannot do anything. When the phone was not malfunctioning when I gave it to them. When I receive the phone from them it was messed up and it is not even able to be used anymore. They did not go over their policy with me. If you have a shattered back screen I would say suck up that big fate and pay the big bill to get it fixed at Apple cause at least it will get done right and if it’s not right they will take it back and make sure that it is...

Going here to get your screen fixed is like playing Russian roulette. My daughter took her phone here the screen was fine when she left the store a few days later lines appeared. I thought it might be do to the screen having to adjust. But here we are a couple months later with the same issue black screen with red lines. My daughter took her phone in, this is a 16yr old, they were rude didn't even want to hear her issue. Which suprised me because they are usually not but l see now its until to question their work. l called from work trying to explain they hung up in my face. I wasn't rude l didn't curse them nothing of that nature. Just simply trying to explain what my daughter phone issue is. That shouldn't happen to a newly replaced screen. They have no accountability for if things are not...

Smartech Center Point is truly a gem in the tech world! 🌟 I can’t recommend them enough for their exceptional phone sales and repair services. The customer service is top-notch and extends seamlessly to locksmith solutions – a rare and valuable combination.

Their selection of phone accessories is unparalleled, catering to every style and need. From protective cases to cutting-edge gadgets, Smartech Center Point has it all. The commitment to quality shines through, making them my go-to for all things tech.

What sets them apart is their customer-centric approach. They prioritize satisfaction and convenience, making the entire experience seamless. If you’re looking for a one-stop destination for tech excellence, look no further. Smartech Center Point is the place to be for a smarter tech...