I asked for a half dozen regular cream filled doughnuts, but received Bavarian Cream instead. When I called to let them know and see about getting a refund, I was told “When I’m asked for regular cream, I put Bavarian Cream. And that is the only cream that we have”. I’m no other place are Bavarian Cream and regular cream used interchangeably. If this is the case for them, why not clarify what I was buying when I specified “regular cream” at least 3 times, specifically to avoid this problem. They are also extremely unaccommodating and rude, refusing to give a refund or offering to make the mistake right in any kind of way. Having spent close to $40 on over 2 1/2 dozen doughnuts, you would expect them to try and be more accommodating to their customers.
Kolaches are cheap, cheese filled sausages instead of a quality sausage and melted cheese.
Honestly surprised that they have they high rating they do with subpar ingredients and rude employees. I will have no problem never going back to this awful...
Read moreI must say this is the best donut 🍩 spot! Been coming here for a few years and quite frankly there ain’t nothing better or close to Pop 🍩 Donuts in BHAM. I feel this place is family owned which is great because that’s better quality on their product. The ladys up front are always in good mood and treat you well. I see reviews complaining about price 💵 and little things that don’t deserve much importance. If I don’t like a place or their products I’ll just go somewhere else like Crispy 🤢 Cream or Daylight 😬 Donuts (not) and not hurt leaving a bad review. Anyways check them out. Heads up they close at 1 pm so if you come through at noon they have less selection as all their products are made fresh from scratch. The earlier the better. Say this also because I see some reviews complaining about this. Wake your big back 🐖 up earlier and come get that variety. Early bird 🐦 gets...
Read moreI like sweets a little more than I should. They are open from 6a.m. until 2p.m. six days a week & 5a.m. until 2p.m. on (Sunday). Either way, no matter what day you choose, you are in for a fresh variety that will never disappoint, ( well, the disappointment comes when all of the goodness is gone). Donut holes, breakfast biscuits, bear claws, kolashes, and about 12 other varieties are offered here, again, you will be satisfied with the prices and the freshness. You had better get here early, because after 11a.m., there isn't much left to choose from, nonetheless, you will not be disappointed, unless they ran out of...
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