AutoZone Auto Parts — Local services in Centerton

Several nice employees but not so much in management. Bought a battery and 3 alternators and all went bad the second day I bought them. When I voiced my complaint having to have changed the alternator s out personally finally wanting my money back, each time doing all the labor they were annoyed that I pointed out the fact that that many electrical parts fail causing a tremendous amount of time, they flat told me to complain to corporate and didn’t care at all. I have cancer and money was tight and asked for a I little consideration and he just turned his nose up and didn’t show one ioda of concern about the bad products. There’s more, his rude behavior and lack of concern. Do not buy electrical parts from this company. I later went to Oteilys and purchased one which is working perfectly. So…. Corporate, teach you employees to show a little regret and sympathy to your customers who keep buying your faulty products and installing them, struggling to...

I went in to ask about freon for my car and a hose that had 134A on it. The Rep (ryan) is his name (I think) a young man 5’9” wearing a beanie was very rude. He stated that only sell to people that know the name of the parts. I did show him the part which was visible but he said it was part of AC hose but did not know what part is and he could not look it up in the computer. They will not have it. He spoke like angry and did not try to help. He stated they only sell to people that knows about parts. Very unpleasant environment. I told him first time having to see about Putin freon on my car. I had experiences with other sales rep and were...

I went in today around 6pm to go ask a guy with glasses if they do car battery installation but his response was so rude. Me: hello do you guys do battery installation Worker: yes we do Me: is it possible for you to do one right now for my car? Worker: I would but it’s like 17 degrees outside Me: so is that a no? Worker: I rather not. I left and went to O Riley’s down the road which the guy did it under 10 minutes! I get it, it was cold and everything but like come on, it’s what they sign up to do for when applying or even considering to work at a store like that. Definitely just drive down the road for 5 mins...