Hand Creations Flower Shop & Events — Local services in Ceres

Great local flower business. Owner and staff are very kind and helpful. I bought a dozen roses for my wife for our anniversary and the arraignment that was made was fantastic. My wife loved the roses and commented on how beautiful they were. The roses were fresh and smelled great.

On a side note, as I was leaving with my purchase, I was focused on the beautiful flower arraignment and how I was going to keep it safe and from tipping over in my car. Well, in my focus to get the flowers in the car, I inadvertently dropped my wallet in the street out in front of the flower shop. I didn't realize it until a few hours later. Well, one of the shop florists found it and kept it safe in the shop. My wallet had all the typical items; cc's, atm cards, driver license, my business cards and cash. When I realized my wallet was missing, I retraced my steps which led me back to the flower shop. When I went back to the flower shop and inquired if they had found a wallet, to my delight, they had it. They even took steps to try and contact me to let me know they had found it. The florists asked me a few identifying questions to make sure it was my wallet before it was returned to me, with the contents untouched. I'm so thankful the kind and honest people of Hand Creations Flower Shop found my wallet. I wish I could have given more but I did give a small reward but one thing is for certain, I will be a return customer and will recommend this flower...

I called from out of town to Hand Creations because their prices looked the best around. I ordered "It's a Boy" flowers and balloon for my family when they had my grandson and they were delivered to the hospital. They were so professional and they texted me a picture of the flowers before they went out for delivery, that was awesome. Then to make it even more comforting I received an email with another picture of where they were delivered and who signed for them, which was great because it was confirmed they arrived to the right place and the right recipient. Just from start to finish this was the best experience I have ever had ordering flowers by far!!! Take a look at how fresh and full this bouquet was and it was such a decent price! Other places would have charged double the price for that type of bouquet. I will definitely always go back to this flower shop. I am 100% satisfied and it blew me away how wonderful and rich the flowers looked. If you are looking for a flower shop you should try this place out first. I want to use them for my wedding next year! I can't say enough great things about this place. I have ordered flowers many many times from out of town and have never had such good service in all areas and good product too!! Thank you...

Updated - 4/29/19

I am happy to say that I received a call from the owner and she and her team not only apologized but made things right on the next order. When owners understand that customers realize that mistakes happen and all they want is for the company to be accountable and make it right it can make ALL the difference in the world. So I am changing my previous 1 star rating to a 5 star rating for this very reason.

First post so you have the background:

Was charged a whole lot of money for 2 dozen roses (they know how to take advantage of holidays like Valentines Day) which I can accept. But then they told me it would get delivered first thing in the morning (8:30am) no problem and that I would get an email with my receipt and confirming delivery. Come 11:25am I didn't hear anything. I had to call, complain and then they finally delivered it at 11:57am and the place was literally on the same street! And to top it off, they completely misspelled my note - instead of You're they put Your. Overpriced, over promised, under delivered and can't spell. Look elsewhere and save money and get a more...