The food is usually always good and the waitresses are amazing but this is the second time that I have witnessed the cook berating the waitresses loudly in Spanish unbeknownst to them that we understood. I have been a customer since you started this location and my granddaughter who is 13 years old got a waffle and asked for chocolate chips mixed in which has never been a problem. They came on top which we could of delt with but the waffle was very under done so we sent it back and asked the waitress to have them cook it more done this time and please mix the chips in. That is when the cook went off on her in Spanish and the whole restaurant could her him. I was very embarrassed for her and for us as well. The cooks need a huge dose of anger management and how to treat their fellow co-workers. If they don't want to put the chips in because they have to clean their iron I get but it should be noted ahead of time and given the opportunity to make a change. You have a great business and one bad apple can...
Read moreIf I could give a ZERO star, I would. I'm a Ceres local and never come here. I've tried it multiple times over the years trying to give them another chance. Today was my final straw of NEVER AGAIN. My husband, daughter, and I went in for breakfast this morning. My daughter got water and the kids cup had black spots all over the rim. We asked for another water, and this time, it was filled with black specks. We brought it up to both waitresses, and they tried to explain it away. They told us that's just how the cups are, when we told them to get a clean cup, there was no black on it. So then the excuse was that it was just the ice. Either way, excuse after excuse, that is UNACCEPTABLE. If there are black specs in the ice bin, then the ice needs to be drained and restocked, not given to customers. If you're looking for a breakfast spot in Ceres, stay away...
Read moreCame in for lunch earlier today. Food was very good. My problem came from the lack of service. As we entered, the staff were talking to folks in the entryway, leading us to think they were friendly staff. After being seated, our drinks and food were brought out quick enough. However, we were basically ignored after that with our waitress setting the bill on table, wordlessly, before continuing on. There was minimal interaction when accepting payment and returning the receipt to the table, as well. After a good bit of time had passed, we had to wave someone over to get a to-go box. No one was at the front when we left. No refills or desserts or any other food were offered during our meal.
My advice: if you don't want the staff to talk to you at all, this place is a...
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