Fantastic service! I called at 7 am, spoke with Ron, and explained our situation.
My son’s laptop blue screened in the middle of week and would not reboot. He tried 2 places on campus for assistance. Both told him they could not help (too busy), but to go buy a USB drive and attempt to download Windows 11 to this drive with a different computer, and re-install it himself into his laptop. After several hours and multiple attempts, he had given up and was considering driving home to get it fixed. As a college student, you need a working laptop.
I found Trusted IT online, read their reviews, and gave them a call.
Ron knew exactly what needed to be fixed. Trusted IT offers priority service so we could have the laptop fixed and back the same-day. They do a lot of IT work on campus so he offered to go to my son’s apartment to pick it up. The laptop was completely re-built and back to us before 2 pm. Crisis averted! Trusted IT for the win!
UIUC parents, bookmark this company. Top-notch service!...
   Read moreRon from Trusted IT gave me EXCEPTIONAL service at a very fair price. I had a problem receiving display on my monitor from my desktop computer. I first took my computer to FYX IT on Green St. only for them to tell me it would take 2 WEEKS to fix my computer. In need of a solution, I called Ron and he not only had my computer back to me in 12 hours, but he also gave me his service at a better price then I ever could have expected for priority service. Ron does great work on computers and I highly recommend anyone who needs help with their computers to contact Ron from Trusted IT rather than any big corporations such as GeekSquad and FYX IT. I guarantee Ron will give you better service at a...
   Read moreRon is by far the most professional IT person that I have ever worked with especially involving data recovery. This is the guy you want working to save whatever is important to you. He was nothing but fully communicative with me the whole way through the process of trying to recover my data. When you talk about IT support and problem-solving, this is the kind of guy you want on your side. He went down multiple avenues to retrieve my data at what I think is a more than reasonable price for his time and effort. Everyone who has tech problems should come to Trusted IT. I know that if I ever have any hardware or software problems in the future, he is the first person...
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