Amity Halal Meat & Grocery — Local services in Chantilly

Horrible Customer Service and Bad Quality Products!

I recently visited this store with my family based on a recommendation and positive Google reviews, but it turned out to be the worst experience we've ever had at a halal food establishment. We entered with high expectations, eager to find some unique items. Initially, the staff seemed friendly and cheerful when interacting with customers of the same background. However, the moment I approached to inquire about halal meat, their attitude drastically shifted. They seemed uninterested—perhaps due to my tan complexion—and appeared bothered by our presence.

I placed a simple order for goat leg meat, chicken cut into small pieces, and ground beef. The once-pleasant worker responded with visible irritation. We waited nearly 20 minutes for the order to be prepared. When my mother politely asked if the meats could be divided into separate packets, the worker rolled his eyes and rudely shouted to the other staff member, as if we were a nuisance. The second worker then approached and condescendingly remarked that we should have requested that earlier, implying that now it was an inconvenience for them. Really? It’s a basic request that would take less than two minutes and, frankly, is part of their job.

At that point, we considered leaving, but we decided to stay, hoping the meat would at least live up to its reputation. Unfortunately, we were met with yet another disappointment. Upon returning home to prepare the chicken, we discovered that it was completely mangled, with shards of bone embedded in every piece.

I will never return to this store, and I strongly advise others to steer clear for two reasons: abysmal customer service and...

20250426 I was going to Panera Bread and spotted this little meat market. Decided to check it out. It's a nice little Turkish food market, and their specialty items are the variety of Halal Meat. Their Baklava is delicious! I like the one with walnuts the most. I don't like walnuts but the way they made the walnuts baklava, I don't taste the bitter walnut flavor. The Baklava is sold by the pound. I got 9 pieces. I like their meat selection, and got a tray of the raw prepared ground beef on skewers. It has hot pepper in it. My finicky pup has medical issues and lost her appetite. I have been searching for different food that she will it. She ate this!! So happy! The employees and owner were very nice. They answered all my questions. The owner said that they get their animals in PA, and bring them back to slaughter themselves. Everything is processed here. I got to witness the expert carving up of a skinless lamb. That's interesting. I love that if you want something special done to the meat, like removing the chicken skin from the chicken pieces, they will do it for you. It's great that they provide personalized services, which tells me that customer service is their top priority. I spent $45 on these 2 items. Kind of pricey comparing to the grocery store, but I feel that I'm getting quality food. The best part is that I'm supporting a family owned, small business. The employee mentioned that they have another location in Fairfax, Jermantown Square, on Rt 29 and Jermantown Rd. I need to check out that location for comparison. I will come back to try the other raw...

Premises Cleanliness and Product Quality: Amity Halal Grocery Store consistently receives commendations for its immaculate premises, a crucial aspect for patrons seeking fresh provisions, particularly meats. The establishment ensures an environment devoid of unpleasant odors and showcases products that meet high-quality standards.

Customer Service Excellence: The personnel (Mr. Esref aka Butcher especially) at Amity are generally acknowledged for their pleasant demeanor. However, there is room for improvement in terms of responsiveness and proactive customer engagement. The level of service appears to fluctuate, with some patrons suggesting that a more attentive approach could enhance their shopping experience.

Overall Satisfaction: Amity Halal Grocery Store enjoys a robust reputation, as evidenced by near-perfect ratings from numerous reviewers. This indicates a predominantly favorable consumer perception and a commendable level of satisfaction among its clientele.

Endorsement for Patronage: Despite the occasional mixed critique regarding customer interaction, the overarching positive feedback suggests that Amity Halal Grocery Store is a respected establishment within the local community. It is recommended for individuals seeking superior halal products within a pristine and...