Total Wireless — Local services in Charlotte

Edit- I am editing my original review. Now that I have had my service for a little over a month now, they are not living up to their word about plan/pricing. They will gaslight you and tell you that you are wrong (especially if you are female). I ported my number from Verizon and decided on the unlimited everything plan . I was told that since I did that, the plan would be half of what is advertised and to come by the store before I paid the bill and it would be changed to that price. I went to the store and what they did was change the plan to the basic plan to get to that "discounted" price. Avoid this business at all costs!!!!

Fantastic customer service! Best experience I have had in a...

This would be my 3rd time visiting total wire and the customer service is beyond incredible. Spending money can be stressful but Ammar helped us a lot with understanding everything we were signing up for along with perks for signing up. Walked out happy and...

Tracy was AWESOME, she worked over to help my fiancée and I to get new phones. Not one time did we feel rushed or we were an inconvenience. Tracy took time transferring our phone information and showing features. I will definitely be going back to Tracy....