New customer (only had an account since closing on my home a couple months ago), but I had to drop a commendation and a few nice words about the agent, Johnny Williamson, who helped me out. We were less than a week out from close and the homeowners policy with a different company was going through final checks. My lender had checked in to make sure I'd be able to upload the homeowners policy by the end of the week. Just a couple emails earlier, I was informed that the homeowners policy had fallen through and the previous company wasn't able to work anything else out. They kindly referred me to Johnny over at State Farm. I was pretty stressed out and not looking forward to getting the quote back since, at this point, it would have to do as I had no time to look into alternatives. To my surprise, in the end, it came out cheaper than my previous policy. Not only that, but Johnny was super friendly and easy to talk to. He didn't try to upsell me in any area (as I was expecting from a prominent insurance company) but simply gave helpful, informative answers to my questions in addition to his own personal opinions and reasons for decisions he's made with his own policy. It felt like I was discussing options with well-informed co-worker at lunch rather than an insurance agent. His diligent work got me locked in and documents sent over to my lendor to beat the tight timeline that we had. Extremely solid first impression made. Thank you...
Read moreI was an Allstate client for over 30 years. When I came across Heather, she helped us out tremendously! Heather went over the importance of the liability and coverage's that are offered or available to best fit our needs. Her recommendations were even better for us. Allstate had never reviewed over our coverage's with us, explained to us what we really had. Heather was able to break it all down and explain what each coverage meant exactly. Better yet, she was also able to triple our coverage's and provide more coverage into our auto insurance for less than what we had been paying to a company we had been dedicated to for so long. Unfortunately, we lost thousands and thousands of dollars a year to Allstate for such little coverage. I am thankful to have come across great group of individuals that truly do care about their clients well-being! I recommend Gary and his team any day,...
Read moreI have been a customer with Gary Albert State Farm Insurance, Charlottesville for nearly 10 years. If I have to say my experience in one word, I say, he is about the best professional as an insurance agent, extremely knowledgeable, understands the needs of his clients and make the very best recommendations, most honest in his suggestions and when his clients need him in an emergency or otherwise, he is about the best friend to have. When the clients need him, he does not believe in 8 to 5 office hours. State Farm is so well represented by individuals like Gary. In fact, any organization will be very happy to have some one like Gary. One good thing I like about Gary. He has good taste in hiring his employees, very efficient and very pretty, for example like Melissa Figurosa. As long as Melissa is a staff member of Gary's office, I will be associated with Mr. Gary Albert. Thanks Gary,...
Read more