Salvation Army Family Store — Local services in Charlottesville

I do not often give low reviews but I hope this will be seen by someone at this location that can correct what I expierenced during my last visit. We dropped by because my daughter loves to shop at thrift stores - we are proud to support local business as well as companies that do work in the community. Salvation Army stores are also faith based and I believe in their mission. I unknowingly parked my vehicle in the donation area. This is not really an issue but I did not realize that this part of the parking lot had specific hours. There are signs but no in the same area as the parking spaces - so I did not see them. There was also a small sign on the door - but the door was open and it only says that the donation center closes at 3:30pm. While we were shopping, that time came and one of the employees knowingly walked past my vehicle and locked the donation center parking area. This isnt really a big deal but the attitude we got when they had to unlock the gate was absolutely uncalled for. Before this happened I witnessed what I assume was a manager being lound and annoyed at the workers as well as a customer that asked a question. She was not overly rude but more like she had no time to be bothered with anything. The other employees working also appeared annoyed and bothered by having to work. My son and I over heard a conversation between two employees that were in the "Employees only" area talking about an interaction with a customer and how stupid that person was. There was no other context here but they didn't seem to care if we heard this or not. We were only here for roughly 15 minutes total... The over all atmosphere was just depressing. We all go through things - I am sure that these folks were all going through things. I hope that the Lord will bring peace to these people - I will do my best to park in the right place in the future but it would be nice if there were some more signs and maybe if the person that locked the gate and walked past my car would have given...

The store gets a 10…. It’s this one employee that is very abrasive injects herself into your shopping experience. I was with a Type 1 diabetic. When we got in the store she needed to sit down do to check her Blood glucose. I ran to the car to grab a few glucose tablets. No biggie. Well when I came back into the store she was yelling at my friend about “ no sitting on furniture “ yes they do have signs. Get BG was 60. She was unable to articulate a sentence.she was embarrassed by the way this employee was belittling her. No excuses. I tried to explain. When she saw the glucose tablets “ no eating” or drinking will you two please leave my store. I pulled out my cell phone and she said” you better not be getting on your phone . Store policy. Well 15 min later her BG was 93 and she was still feeling funky but out of danger. This employee said that we where not allowed to come back into her store. She was so loud and mean. I am so glad I was with my friend to advocate for her. I do not know this persons problem but please ease up on ppl. You do not own Salvation Army. And you have no right to humiliate or try to ppl that are unable to defend themselves. All the other 2 employees...

The Salvation Army is supposed to exist to help the poor, but this place is priced for the wealthy yuppies of Charlottesville who thrift because it's trendy, not because they're poor.

I saw a cheap, beat up used futon for $200. Nothing nice about this futon - the exact same style is $100 new at Walmart. And that's without anyone having ever slept or whatever else on it.

A pair of old Sony speakers for $75, when the newer version of the same speakers are $50 at Best Buy 😂.

A small scratched up dining table also for $75. I went to goodwill right after visiting here and found a similar table in the same condition for $10. Old pieces of furniture in various conditions for more expensive than new from target or Amazon. If the prices are higher than new, who exactly is this store serving? Poor people aren't benefiting from this.

Shame on whoever sets the...