The store truly is very cute - lots of great products and there was clearly a lot of thought that went into it.
Today was our first visit when we parked in Chester and we were so excited to go in. About 2 minutes into our visit, our 20 lb pup got spooked by a little dog statue and knocked a display of leashes about 10 inches out of place. We apologized profusely a couple of times, but were met with either no acknowledgement or complete lack of understanding for a small, spooked dog. My partner and I were both in slight disbelief that a store for dogs could be so unkind to a pup, that we promptly left.
Animal lovers are just that, animal lovers. The employee working on Sunday, June 1 can’t truly be an animal lover if she can’t even acknowledge our apology multiple times and leave us to feel unwelcome in a store we would have been more than happy to make a purchase. The owner or person working that day needs to think about their role in making customers and their beloved pups feel welcomed. We were truly so disappointed...
Read moreIf you're looking to do what's best for your pups, Four Paws Annex is the place for all of their all natural health and wellness needs! Sam and Racquel don't just sell you things. They know every detail about the items they have carefully selected to fill their store with. They take the time to learn about your pup's individual circumstances (including laundry lists of allergies for two pups, in our case) and then, they work together to figure out what can help get your pup on a better, healthier path. I honestly have limited knowledge in this area and truly appreciate the time they spend explaining the unique benefits of their products and exactly how to use them- even providing step by step instructions! You can truly see how much they care and want the best for all dogs! I am happy to support their business over and over again. Check out Four Paws Annex!! You won't be...
Read moreThe Four Paws team has been taking care of our dog both at camp and boarding for four years since she was just a puppy. Samantha has been invaluable in her training and knowledge, helping our dog with her behavior, good health, and calming down her doodle craziness! She treats our dog like family! When Samantha and Racquel opened the Annex, it was such a great way to expand their services and to be able to offer their experience and knowledge to so many more lucky pups. They help families to foster great health, habits and happiness for their dogs and have so many great products! Visiting the Annex is a wonderful experience for you and your dog!! Thank you,...
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