M & M Jewelers — Local services in Chula Vista

DO NOT GO THERE! THEY ARE UNPROFESSIONAL THEIVES! I gave them two weeks to fix my glasses that only needed to reattach the ear part to the frame. They crazy glued the edge, they melted the plastic frame, and they left them more broken and crooked than when I first took them in. I asked for my money back and they refused to even give me half. I payed them $55 to break my glasses. They were also very unprofessional raising their voice at me and offending my family. They called my dad a liar, they called me dumb when I said I could've done the job myself (since they only crazy glued it) they called me stupid when I told them 2 weeks was enough time to fix the glasses, and also a liar for saying the date i dropped them off (that was clearly stated in the reciept). Terrible experience. I tried to get my glasses professionally done, and they did a job I could have done at home without breaking them more. Save yourself the stress, trouble, money, time, and dignity by not going there to only get yelled at and your family cussed out in front of other customers. The old guy with the glasses made a fool of himself when he was the only one yelling and...

Took my dad's eye glasses to repair on Friday around noon, the lady told us to pick it up around 5pm. I told her I will come pick up Saturday morning and she agreed. Came back on Saturday around noon, the old man went to check and came back and told me it's not being work on yet and I told him I was told it should be done since yesterday at 5pm. The man got upset and threw back the glasses and told me to take it somewhere else. He's too busy and got upset. I was a bite confused, why is he so upset and being so rude at me when I came pick up the time that I was told. I drove 25 minutes and have to pay for parking and this old man is so rude. I will take it elsewhere. Do need this type of behavior. Maybe he just old and tired, so bad experience at...

Got my sons glasses repaired here before for $20. The repair gave out after a few months. When I came back again they wanted to charge $35!!! Repeat customer with same glasses was going to get charged nearly double! Horrible customer service I'll take my business else and will no longer be recommending this place

11/15/2019 UPDATE: I wish I could give this place less than one star! Owners response is a joke. Do children break glasses? Yes....This is not the case for the second repair. The soldering job gave out. Which was easy to see and they admitted too. I noticed now that they want to place the blame on my child! WOW whatever happened to a business taking responsibility for their work. I will look to see if I have the glasses still to provide...