Harmony Court Rehab and Nursing — Local services in Cincinnati

This place was horrible and need to shut down. They didn't get my mom's prescriptions for 3 days, and on day 2, she literally had no aide or nurse assistant for the entire day, so no one assisted with a sponge bath or even offered, and they lied to say she would get dialysis on day 3, but she never got it. She had to go to the hospital that day to get dialysis, and the hospital she went too, refused to release her to go back to Harmony Court due to their negligence, that put her life at risk. Dialysis is a life saving treatment and they put her at risk to potentially go 6 days without treatment, because they never scheduled her on Friday like they said, and lied about everything. She was already on day 3 without treatment, and they wanted her to go all weekend too! Crazy!! Horrible medical team, and this place put her at risk, so the hospital will not refer people to Harmony Court due to my mom missing her treatment and having to go to the hospital. If I could give zero stars I would. Very unprofessional to not get prescriptions for 3 days, no nurses assistant on the 2nd day, then to not get dialysis as expected on the 3rd day, and put her life at risk. I remember years ago this place was not good but you'd think by now they'd get it together. Harmony Court needs to close its doors and sell the building. The only thing that was good was the housekeeping was friendly, the meal servers were nice, the front desk was welcoming, the OT, PT and Speech was great for my mom. Had they not put her life at risk, it would have been cool, but they contract out their dialysis office, so they couldn't even reach them on a Friday after 2pm. Unbelievable!!! They are short staffed for dialysis techs and dialysis nurses too, so they are not up to par with staffing. So ridiculous and please don't send your family or friends to Harmony Court Skilled Nursing and Rehab, unless you are watching your loved one 24/7 while they are there, and get ready for no peace of mind, so I suggest that you steer clear of...

If I could give the staff 5 stars I would. I would give the building 1 star (only because they are starting to remodel, the lobby looks nice) The staff in unit two were very good with my sister and met all the goals her care team set. Also, every member of the administrative were great to work with. Although slow to return calls. The building is another story, it is a mess! Mold in the bathrooms, torn flooring in the bathroom, big wires hanging out of the ceiling in the hall, filthy dirty windows everywhere you look. The residents' rooms have the bare minimum, not a bit cozy. The beds are awfully uncomfortable. The courtyard could be an amazing center piece for the whole facility, a quiet place for residences to spend some time outside. It is large, has a fountain and little sitting areas, but instead of being a delightful floral habitat, it is an overgrown jumble of weeds. The flower beds are a neglected mess, and the rusty furniture hasn't received any attention in years. The sidewalks are covered with weeds and vines. Sadley, even the beautiful little chapel has evolved into a collect all for furniture storage and misc. junk. In fact, they are using a two wheeled dolly to hold the door open. Really?? It is sad because some of this stuff could be handled in a single day...like clearing out and shinning up the chapel (a place of worship deserves it) or cleaning the windows...I give a big thumbs up to the staff and a big thumbs down to...

I really hope they can completely renovate this place and give the patients nicer rooms as they are humans beings and ill. Supposed to be admitted today but first room I couldn't breath in at all with the mildew and the dirt and the second room had numerous spiders. Felt like a prison basement. The chairs in the rooms look like they were taken from a garbage bin.. Smells so bad like mold in the building I had to leave and look elsewhere. Such a depressing atmosphere. Should put more funds into the patient areas. Lobby is nice to fix up for marketing but really serves no purpose. The patients deserve better. No AC and duct tape all over windows, so much dust, no color on the walls or pictures or...anything welcoming. The staff was nice about me leaving and VERY accommodating so 2 stars bc of them, thank you. They were super nice. I'm sure they are overworked and underfunded and I have no experience to really rate them but the pictures on the website do not depict what the place looks like at all. I don't want to be malicious but if I had seen the place beforehand I wouldn't have gone...