Metro by T-Mobile — Local services in Cincinnati

I had a decent experience at the Metro by T-Mobile store. I went in to upgrade my phone, and while it took a little longer than I expected, the staff was courteous and tried their best to help everyone despite being short-staffed.

They had a few good promotions going on, and I was able to get a new phone at a great price. The salesperson explained the plan options pretty well, though I had to double-check some of the details later to make sure everything was correct.

Overall, the service was good, and I left with what I needed. If you’re looking for budget-friendly phone plans and don’t mind a bit of a wait during busy hours, this store is worth...

I had a great experience at Metro by T-Mobile! As soon as I walked in, I was greeted and helped right away. The staff was super friendly and really knew their stuff. They took the time to explain the differences between the plans and helped me choose the perfect phone without trying to upsell me.

I ended up switching from another carrier and couldn’t believe how much money I’m saving each month. Plus, the phone I got was part of a promotion, so it was basically free!

The whole process was quick and hassle-free. Highly recommend this location if you’re looking for affordable plans and excellent...

Very bad they just put a pin and security question on my account without telling me . The last month I was there just to pay the bill . This is fraud and illegal . I need my pin and answers of the questions and they never give it to my but I will leave this bad company and rude people in this store and get service with other company respect the customer . If u pay bill in this store make sure they are not changing ur pin or put security questions on ur account. Wish I can give zero...