Roses is a discount store that carries a large variety of wholesale goods, like apparel, home goods, food items, personal care items, and electronics. Affordability is the name of the game at Roses. Prices are affordable and the shopping experience is so so. In order to improve the customer experience, organizing the store shelves, aisles, and buffing the floors would be small things to upgrade the store's appearance. Roses being located in the Hillcrest shopping center, where obviously this commercial space is not a priority for the property management, is not functioning at it's full potential, I'm sure. If cosmetic (appearance) and safety was effectively addressed these two small things would definitely help to increase their customer base. The employees were polite and seemed engaged in their duties. However, to see this shopping center at different points in time and to see it now is a disappointment to say the least. It is no longer a welcoming place, instead a reflection of communities neglected. If you can get pass how the shopping center is being neglected and how hopelessness of communities who are not benefiting from being gentrified has set in, you'll be able to find you a deal or two in one...
Read moreUnfortunately this store sucks. I would not recommend any grown person to come to this store. You're better off going to the North College Hill Store. I walked in with my son oh, and the lady told me I am not allowed to have my book bag with me. I told her this is not my book bag this is my purse it's a book bag purse. She says where you're still not allowed to have it in store. Now I can see if I had on her uniform, I look like a little girl, or I walked in with a whole bunch of other kids. But I didn't I feel like when I told you this is my book bag purse and I'm a grown woman I should be able to shop here. But since I'm not allowed to carry my book bag purse into the store these people would never get my money again. I make too much money to steal from this raggedy store anyway. Not all black people steal, not everybody is a thief. Before y'all Implement a policy you really need to look at...
Read moreThis location is one of the worst retail stores I have ever spent my money in EVER. The staff is rude, ungracious, and uncouth. The managers show a complete lack of disregard for the store and the people who spend their hard earned money at their establishment. Never enough employees working cash register, you can never get an exact answer when it comes to items in the store and they clearly do not care about a person returning as a repeat customer. I want to be clear, this location and its staff were terrible before the pandemic and have become more horrid as time has progressed. This location should be shut down until it’s corporate office can ensure that they have a manager and team that will actually make the company and community is resides...
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