My dad has been going to Ray's for as long as I can remember. He pass last year, so I got his watch and guess what happened of coarse stopped working and I needed a new band.. My dad's watch is a special watch that needed special care that's why he can depend on Ray's watch repair to take care of his watch. After going there to get my dad's watch fixed. Totally understand why he kept going back to Ray's because of the nice people, environment, and just the care they give the customers. You are not a number. Thank you Ray's...
   Read moreRay had my expensive watch for months promising to contact me when finished. Well, that never happened. As stated in other reviews he will not answer his phone or emails. He does not show up to work untill after 1200pm. After having my watch from October until January, now the watch does not run at all. Do not do business with this man. When I finally get my watch back from another shop in working order, I intend to take him to small claims court to recover the cost. I suggest you do the same if you had a similar...
   Read moreDropped off my great grandfathers wrist watch from his service in WW2 to have an estimate done on what it would cost to repair. Didnt get a call for almost 2 weeks, then when I finally got ahold of ray and decided it was to expensive to fix, it took another 2 weeks for him to put it back together with no calls again to say it was done. Only good thing about the experience here is that he didnt charge me for the estimate. I probably will not be...
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