Eco Thrift Citrus Heights — Local services in Citrus Heights

Everything was great except for one thing. Their pricing regulations and team. They bagged a bunch of random things together for kitchen use, different utensils and can openers and didn't price them individually. They priced them higher so they can sell them easily. So, we had no choice, we bought a vintage garlic press, but it came with a few very unnecessary items we didn't know what to do with. Who does that? They don't really care, they just want to sell the stuff faster and get money. Also, I really needed an ice maker and it was a good size Trey, double the usual size and with silicone bottom. They took the item away at the register because it didn't have a price tag and told me they can't sell it. There's something definitely wrong with the team in the back that prices items. The girl in front of me wanted two tall crystal looking grasses that were priced differently, looked identical from two feet apart but one was more expensive. It makes absolutely no sense. And the girl at the register tried to explain that they looked different and one had different lines going in a different direction, completely irrational. I had the same issue. I found two identical almost new, beautiful towels. A sort of dark cream color with pineapples on them engraved in the texture of the towel. Very nice. They were fairly affordable! But, one was one dollar more, again. Then I asked the same girl, the exact same question. Well, how about these, they're identical, so then she told me that there's nothing she could do to change the prices because the people in the back deal with that and the prices are permanent. Why did she make the girl in front of me feel dumb and try to explain to her that her set of glasses were not the same? I think it's the Sacramento vibe. There was a sense of unprofessionalism and rudeness from the employees. I was there for a while. I heard them gossiping and complaining about customers, possibly me, for doing something completely innocent. I had dropped off a few bags of donations earlier in the day and came back a couple hours later to let them know I forgot one in the car. He recognized me and announced that they don't take donations after a certain period of time. I told them I was there earlier, I apologized for forgetting one bag and that I was from out of state and cannot come back. I was doing a handicap friend a favor that could not drop them off on her own. I'm not sure if he was talking about me or someone else when I left but I heard three people in the front listen to his negative attitude and complain and then they joined in on an inappropriate complaint conversation about customers while there were a lot of people around. I'm from the East and I've never seen anything like that happen here around a busy store, usually people try hard to do that when no one is around on the side in the back. But, this was different. It was all the front workers who were monitoring the self checkout location. I was not impressed. Something is definitely wrong with the training of the poor quality of the pricing employees and the front checkout "policing assistants". Save yourself some time and dignity, either but the differently priced identical items or leave them. Better not to interact with them to fuel their gossip. And it happened twice. Three of them were together in the back of the store. It was packed!!! I've never seen a thrift store so packed. I was 2-3 feet away and there were people in each aisle around them, and they were talking about a customer and gossiping about them in a very uncomfortable and negative way. Very unprofessional. Just remember, check all the rules on your own, and don't poke the unkind bears working there. Only one petite, Easter European lady with an accent was kind and another very young Hispanic looking girl was super nice! Most of the people gave off a mean, rude, unprofessional vibe. Those two girls should get a raise! With that said I did find some amazing things there, in a large city, things I would not find in my small town so I brought them with me...

UPDATE FROM MELS MEMOS: IDK who could have possibly gave ECO THRIFT any more than 1 star. That's even being nice to give them 1!! They have not changed for the better whatsoever. Their rules are so stingy, their prices are so overboard it is not only disheartening, but extremely concerning as well. ECO THRIFT HAS FORGOTTEN WHAT A THRIFT STORE IS ALL ABOUT and that is a sad, sad fact. To top off this community outcry.. the majority of thrift stores in this general area have started taking on some of Eco Thrifts negative ways! It's like they have a secret meeting for THRIFT STORE HIGHER UPS ONLY. EXCLUSIVELY for the mean and unassuming older ladies that run them. (Usually of Asian decent). Once a week they meet in a strategic location that only they know about, and they talk about sneaky ways they can defraud the unsuspecting kind hearted people of OUR COMMUNITY.. and they do it with a smile. THEY ARE NOT FOR THE PEOPLE.. OUR PEOPLE.. nope. They are all about themselves and those BENJAMIN S. that's it! As long as they make their quota for the day, as long as those evildoers get what they want.. WE ARE NOBODY TO THEM. YOU are nothing to them ... Except for $$$. Let's try not to forget that very important fact. 🌞❄️🌞❄️🌞❄️🌞❄️🌞❄️ Horrible experience! Not to even mention their prices on most things are the same if not more than one you can buy with the warranty brand new from a real store. The higher ups treat their employees almost as bad as they do us customers! And what is it with the speedy fast turnaround?! They get a whole new set of "employees" it seems every month! Hhhmmmmmmm.. do they all "quit" at the same time, or what! Will NEVER go there again!! Hope no one else is ever treated the...

As far as thrift stores go, this one is pretty good. They seem to have a huge selection of clothing in different sizes. When I was in the habit of shopping for primary grade school clothing, I was always able to find something. They have a large kitchen section as well, and occasionally I come across an interesting or "needed" item at a fair price. I like that they continually move their merchandise by marking it down via color coding. Each week sale discount, based on the color of price tag, changes. For example, this week items with orange tags are 75% off price marked on the tag, items with yellow tags are 50% off, and items with green tags are 25% off. Next week, items with orange tags are (I believe) sent away (hopefully to those who provide for the needs of homeless or indigent people). The yellow-tagged items are 75% off, the green-tagged items 50% off, and white-tagged items are 25% off. I believe this is a 6-week cycle, which is an efficient way to move merchandise at a market-ready price, and also keeps the stock fresh. Because they are a re-sale company who buys from charitable organizations (and not a charitable org themselves) they seem to be definitely more business-minded than you might find in other 2nd-hand stores. Their shelves are organized and items are easy to view, clothing is sorted well by sizes, and the store is well kept. They do have a "boutique" in the front corner of the store, where they sell more valuable/collectible items (some might agree). Alas, their books are not sorted well - by subject, per se, but at least they are priced reasonably. This is definitely a more appealing browsing/shopping experience than one can find at,...